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Explorer
Sep 5, 2024 3:36 PM UTC
Question

Mic and cam disabled when joining a meeting

Good day, I'm hoping someone has experienced this issue and can provide a solution.

 

When attempting to join a meeting, neither the microphone nor camera are available. Both test as functional before the meeting starts. They are functional when I host a meeting, but not when I join someone else's meeting. This is very frustrating. Please help!

2 replies

Partner
Sep 5, 2024 3:42 PM UTC

Hello,

The host of another meeting can prevent you from speaking or showing your camera. 

 

 

Have you asked them if this is the case?

 

 

Regards

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19671Author
Explorer
Sep 5, 2024 3:57 PM UTC

Hi Frank & thank you. I have asked two different hosts to double-check their permission settings for guests joining and participating in a meeting. Both were stumped. My temporary solution is to invite the host to join my meeting, at which point all technology is functional. Thanks.

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