Meeting won't get passed Launch

Hi @L-1945 , welcome to the Zoom Community!

I noticed you have not yet received a reply so I wanted to check in. Please follow these troubleshooting steps and keep me updated! 

1. Uninstall/Reinstall the Zoom Desktop Client. This will update to our latest version of Zoom: support.zoom.us/hc/en-us/articles/201362233

2. Restart the computer

3. Create a test meeting

This will usually do the trick!

If this answered your question, please click Accept as Solution so that other members with a similar question can fin your thread. Thank you!

I tried the suggested procedures. Zoom app still won't launch with Ventura 13.2.1 on M1 MAC and Zoom 5.13.7.

I only get the spinning beach ball even though the re-install process status says Installed Successfully.

Hi @CarlaA., similar question. My boss is unable to get past the Zoom launch on his laptop also (on his cell phone, it is fine). He is able to sign into Zoom & view his profile & such, but when goes to launch a meeting & the pop up "Open Zoom Meetings" comes up...no matter what he selects, he is unable to launch his meeting. The pop up goes away after his selection, but then it pops back up.  He cannot get the pop up to permanently go away, so he is unable to launch his meeting from his laptop.  Thanks in advance for any help!

Same problem. Zoom runs fine on Apple iPhone but fails to launch on Apple MacBook Pro (M3 Max) running Sonoma 14.4. Already tried uninstalling & reinstalling as well as rebooting. 

Zoom tries to launch but instead pops up a blank pop-up window with a Done button highlighted.

Please try some of the troubleshooting steps outlined in this post: "I can't update Zoom on my MacBook" . Let me know if any of these steps resolve the issue!