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Meeting topic will not remove

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I have an issue on our work Zoom account where a meeting description will NOT disappear for all our meetings. When a meeting is set up we put in a title and schedule. When it comes to the event and the participants are in the waiting room - on joining an incorrect title always shows which we can not find anyway in our settings to remove. The title we create then sits as a subtitle. Has anyone else experienced this issue?

CarlaA

Employee

Hi @MandySAES ! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Please head to https://zoom.us/meeting#/upcoming. Hover over the recurring meeting and select 'edit'. under the name of the meeting you will see a description box. Are you able to make changes to the description, save and try again? Keep me updated!

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Zoom Community Team

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BWW

Newcomer

Hello,

I have the same problem. I cannot change the subject of the new meeting.

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BWW

Newcomer

what settings are responsible for this?

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CarlaA

Employee

Hi @BWW , if you would like to change the description of a meeting, follow these steps:

1. Go to your meetings using this URL: https://zoom.us/meeting#/upcoming
2. Hover over the meeting you would like to edit

3. Select the Edit button

5. Change the Description

6. click save.

If this helps to answer your question please click Accept as Solution.

Moderator

Zoom Community Team

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BWW

Newcomer

Only works on account with assigned pro license. Thank you for the information. Problem solved.

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etelguerra

Newcomer

Hi,

I have a similar problem, but the thing is that when i am in a meeting and the participants from the followiong meeting are in the waiting room they see the previous Meeting Topic (or title) so If i am with a client and if the next client joins before the scheduled time, they see the name of the previous meeting and this is a problem for our customer´s confidenciallity and security. Is theewr a way to disable the Meeting topic or title? or to put a general title for all meetings? thank you?

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T

Terry15

Newcomer

We have the same issue. The following client can see the name of the current client. Massive Hipaa issue. Were you ever able to resolve?

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MGSR

Community Manager

Hello there! Welcome to the Zoom Community! Feel free to read this article on how to lock the meeting/webinar topic or description. We also recommend using separate meetings for different clients.

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