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Explorer
Aug 9, 2024 9:33 PM UTC
Question

Meeting recording

We conducted and recorded (it was indicated) a Zoom meeting and the recording doesn't show in our cloud or local recordings. After looking around our account for a solution,  the meetings tab still shows the "start" button, as if the meeting never occurred. We had the meeting and we know that it was being recorded.

 

Has anyone experienced this of know how we might locate our recording?  Thanks!

2 replies

MGSR
Community Manager
Community Manager
Aug 9, 2024 10:06 PM UTC

Hello @RW26Church,

Thank you for your contribution.

To avoid confusion with multiple responses, you may refer to the post "Recording Missing."

We've also received your support ticket and one of our tech support engineers will be responding to you soon.

Thank you, and have a good day.

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Explorer
Aug 9, 2024 10:24 PM UTC

the actual issue was not addressed in the referenced post about the start button

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