Meeting ID - Invalid 12 digit ID

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Hello, need help with meeting ID.

I was recently given a 12 digit number meeting ID and was not able to input all 12 digit as the limit was only up to 11 digit however the host informed that she had more than 30 participant whom had joined the session using the same meeting ID. Has anyone experienced this and advise how to resolve the issue?

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I

ivonakuzmic

Newcomer

I have the same problem! I can't enter all 12 digits, but also can't contact the host to see if it worked for others. Unfortunately it's an informational event that only takes place twice a year so it's super annoying!

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MGSR

Community Manager

Hello there,

Welcome to the Zoom Community! We're glad to have you here!

I'm sorry for the inconvenience you experienced. You can check out this article for troubleshooting invalid Zoom meeting ID.

Please let us know if you need further assistance.

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Mavis-1995

Newcomer

Why can’t I enter all the 12 digit on zoom?

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M

Mavis-1995

Newcomer

Were you able to resolve the issue? I’m having same issue.. I can’t enter all the 12 digit

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MGSR

Community Manager

Welcome to the Zoom Community, @Mavis-1995! Kindly double check the meeting ID; it should only have 10 or 11 digits. You can read this article for more information.

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