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Newcomer
Jul 31, 2024 2:54 PM UTC
Question

Meeting Capacity

We upgraded our account on Jul 26 to accommodate 500 participants in a meeting we held today.  However, when we reached 100 participants could no longer join.  What did we do wrong?

1 reply

Employee
Jul 31, 2024 3:29 PM UTC

@Sue18 - When you purchased the 500 participant large meeting add-on, it would be a named user license.  Did you make sure that it was assigned to the host before you started the meeting?

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