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zool
Newcomer
Jan 25, 2022 1:51 AM UTC
Solved

lost transcriptions

I enabled live transcription for a Zoom meeting today, but ended the meeting without saving the transcription. I can't find anything in the meeting folder. Is there some way of retrieving the transcription? Fyi, I work on a Mac desktop.

    RN11_2Answer
    Community Manager
    Jan 27, 2022 6:27 PM UTC

    Hey @zool, unfortunately, you will need to save captions before ending the meeting. In the Closed Caption window, after closed caption is entered by yourself or another party, click Save closed caption history. Click Show in Folder or Finder to access your saved captions.

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    Community Manager
    RN11_2Answer
    Community Manager
    Jan 27, 2022 6:27 PM UTC

    Hey @zool, unfortunately, you will need to save captions before ending the meeting. In the Closed Caption window, after closed caption is entered by yourself or another party, click Save closed caption history. Click Show in Folder or Finder to access your saved captions.

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    Newcomer
    TallRey
    Newcomer
    Jan 11, 2023 8:33 PM UTC

    I know there is a way to set it so that recordings are saved automatically to the cloud or to the host computer.  Is there a way to do likewise for closed caption scripts?  If not, why not?

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