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Explorer
Jul 11, 2024 1:25 PM UTC
Question

Live/Past meetings link not working

I was able to view all the live and past meetings going on under the organization. The link to show the meetings link has stopped working.

https://zoom.us/account/metrics/livemeetings

This link now gives an error Access restricted. (200)

 

Can anyone help me?

3 replies

Employee
Jul 11, 2024 1:36 PM UTC

@RajatG - Can you verify you are still an owner or admin on the account?  The dashboard visibility is limited to those roles, so it sounds like either your role changed, or someone changed the permissions of the role you are in.

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RajatGAuthor
Explorer
Jul 11, 2024 2:03 PM UTC

@colegs 

Thanks for taking the time and looking into this

I am the admin (My Role permission was not changed)

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Employee
Jul 11, 2024 3:04 PM UTC

@RajatG - Can you please check the admin role to verify the dashboard settings still include the 'Meetings' view capabilities.  If that is checked, you would need to open a support ticket since the error you are describing is specifically saying that it is not enabled.

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