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Newcomer
Oct 8, 2025 6:39 PM UTC
Solved

Licenses

My account states that there are 2 available pro licenses but when I go to assign them there is an error message telling me I have run out of licenses and need to purchase more

 

 

Ohkawa
OhkawaAnswer
Partner
Oct 12, 2025 4:56 AM UTC

@LMD202 

Are you transferring licenses between users?
Zoom imposes a limit on the number of times paid licenses can be transferred between users.
If this limit is exceeded, the license will be invalid until the end of the month.

2 replies

Ohkawa
Partner
OhkawaAnswer
Partner
Oct 12, 2025 4:56 AM UTC

@LMD202 

Are you transferring licenses between users?
Zoom imposes a limit on the number of times paid licenses can be transferred between users.
If this limit is exceeded, the license will be invalid until the end of the month.

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MGSR
Community Manager
Community Manager
Oct 17, 2025 7:32 PM UTC

Hi @LMD202! I wanted to let you know that I’ve marked @Ohkawa's response as the accepted solution, as I believe it answers your question. If you have any more questions or need further clarification, feel free to ask.

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