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Newcomer
Mar 21, 2023 2:33 AM UTC
Question

Keyboard and mouse

Hi

I have a wireless mouse and keyboard and everytime I now go in to zoom I am unable to type a word with out having to click on the text box 3 or 4 times.

the keyboard and mouse work ok on everything else but zoom

 

can someone please suggest a solution -- i have already tried a wired keyboard & mouse and that does the same?

 

 

    2 replies

    Newcomer
    May 29, 2024 8:19 PM UTC

    I have the same problem with my wireless Dell keyboard and wireless Dell mouse during Zoom calls, and for a short time afterwards (5-15 minutes).

    My Dell PC has the latest Windows 11 version 23H2, OS build 22631.3593, and the latest Zoom version: 6.0.4 (38135), on a 64-bit operating system with 16.0GB of RAM.

    It's been like this for about a year now.

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    Newcomer
    Aug 11, 2024 6:49 PM UTC

    Still happening!
    Not much point posting here, the company never reads these messages. It just hopes that the "community" will solve the problem.

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