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Newcomer
Oct 24, 2024 10:39 AM UTC
Question

invitation email

I arrange a meeting with several people and send the invitation, but one of them says she does not receive the invitation, but receives it without problems from other organizers

2 replies

jdott16
Employee
Employee
Oct 28, 2024 6:33 PM UTC

Hello,

 

I would verify that the user impacted has followed the steps in this article to verify that they can receive emails from you:https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060106 

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

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Newcomer
Nov 5, 2024 3:52 AM UTC

This is likely an email domain reputation issue. You can try copying the invite and sending from your own CRM or email client. If you want to automate this there is a Zoom app, Salepager, that lets you send Zoom invites and ensure they are delivered.

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