input volume cannot be changed

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I'm looking for support on this: I normally teach using an audio interface (shows up as USB Audio CODEC). Since today, I cannot increase the input volume and thus no sound. I can move it to the right but it jumps right back. Yes I am unmuted and the interface is working fine (I see the lights signaling the music), it's just downregulated by Zoom. Installing the Zoom software updates and restarting Zoom and the macbook haven't changed anything. With all other microphones I can change the input volume and am audible. I ended up teaching with airpods and computer sound, but still would like to get the system back working...

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Wongmo

Newcomer

I was using the Rode Wireless Go II and have this same problem. Still not resolved.

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mrj3

Newcomer

I'm having the same issue. Tried all the fixes, except the USB dongle thing. Using Rode Wireless Go II. I don't have the ability to adjust the volume at all through Zoom. On the Go receiver, bars are up to -3db, not quite hitting yellow bars. On zoom I'm at one bar, even when I hold the mic up to my mouth. Make my living doing live online streaming, this is really not acceptable.

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harya

Newcomer

solved this by open zoom meeting, click green shield icon.

then click on right setting gear icon.

now, you can slide your mic.

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Teddybear1

Newcomer

This is all very helpful, thank you all in the community for your support and help and encouragement