Meetings

A few weeks ago I started having major issues with zoom to the point where it makes it hard to attend online classes as a student. Whenever I am sent to a breakout room it takes multiple minutes to load if at all. During this time I will close the meeting/app manually and via task manager but when I attempt to rejoin it still registers me as in the meeting. It also has occasionally been happening when turning off or on my camera in which I can still see the audio/visually totally normal but the program will freeze. I have done everything I can think to do, uninstalled and reinstalled the app, logged in and out multiple times, ensured both my laptop (lenovo, IdeaPad Slim3) and zoom are fully updated and none has helped. PLEASE help me I am so frustrated. 

Hello, I use Zoom in my place of worship, so people who can't physically attend are able to watch the service. I have noticed that when I use Zoom, the others in the meeting (people watching from home) can't hear the service from my device. I don't know why that is. I use a Samsung Galaxy A15, and I use its mobile data for connection. The meeting isn't hosted by me and I don't use my own Zoom account to join meetings, I join without an account by just entering the meeting ID. However, when I use another android device, Samsung Galaxy A13, and connect using mobile hotspot from the Samsung Galaxy A15, people can hear the audio from the service from home. The only difference is that when I use the Samsung Galaxy A13, I use an account to join the Zoom meting and that account is also used to host the meetings (where people on home join from). Does that explain why the audio can be heard by others in the meetings when using the Samsung Galaxy A13? Also a lot of people attend service phy

I have a user who no longer needs her paid Zoom license and wants to switch to free Basic Zoom account.  Will her recordings and meeting history still be accessible?  She previously ran training sessions and has shared out her recordings.

Hi Folks I have a strange issue with Zoom Meetings, where my video stops every few seconds. I can click the "Start Video" button and it comes right back on, every single time. I tested Zoom a few nights ago with just 1 meeting, just for me open, and only my video feed in the meeting.so, the loneliest meeting in the world, but just for the purposes of testing the webcam to see if it would cut out when in a zoom meeting on my own. I left this meeting open with my webcam on for several hours, playing around with the whiteboards and other zoom bits and not once did the webcam cut-out. It all worked perfectly. The camera only cuts out every few seconds when anybody else is in the meeting. Any zoom meeting with 1 or more other people in the meeting and the camera feed keeps stopping. There are no app crashes, no pop ups, no security restrictions. I've checked over every article here on the Zoom support and double-checked every possible setting the articles mention bu

I have a new laptop (Dell) and can not hear and be heard on Zoom. Help!

When the Zoom meeting host uses the recording feature to record the session, how can they avoid capturing all participants' video feeds when a participant (not the host) is sharing their screen? After the meeting ends, the recorded video shows that the participants’ video windows overlap and block part of the shared screen.

Hi, I've scheduled a meeting for June. It is limited to 40 minutes because I'm having a free account.Before my meeting will start next month, I'm going to upgrade because on this meeting I will host many people for much longer than 40 minutes. Will the link (meeting link) I've created today will work then longer than 40 minutes?Thx

I have been using virtual backgrounds without issue since March 2020, but in recent weeks I have sporadic issues with Zoom failing to work with any virtual backgrounds. When I turn on the camera, the feed stays black until a pop-up comes up saying that the virtual background is still loading and asking me to start video anyway or stop. I can not ever get the background to work.  Unplugging and reconnecting the webcam, changing ports on the dock, restarting Zoom don't work. Using the mic on the webcam never suffers any issues and works even when the feed is black while Zoom is apparently attempting to load the virtual background.  Once I click on "Use video" button and ignore the virtual background, the camera works without issue though obviously without the virtual background. Setup is USB Logitech webcam attached via VAVA USB-C dock on 2019 Macbook Pro running macOS Big Sur 11.4. Zoom version is 5.7.6.  Has anyone else encountered this or have ideas for fixes

I created a 26-minute training video where I share my screen.   The file size is too large for where I need to store the video.  Is there a way to make the file size smaller after I have recorded it?

The registration page shows the event as IN LONDON - where the time of the event is listed it states "11am in London" which causes confusion for some registrants. Is there a way to change this so it reads "11am GMT"?

I am looking to use zoom to have students register for a webinar. I will implement a registration button on my site which when the student clicks it will take them to the Zoom registration page. However, once the student registers, I don't want them to get an email sent out with the meeting invite. I want to suppress that. I will be implement a "join meeting" button in my platform for the webinar. When the webinar goes live, the students can then click on the join meeting button to join the webinar. How can I do that?

I need my admin assistant to be able to have access to my account to schedule meetings for me. I DO NOT want to pay for her to have a pro account since she is simply supporting me; I have a pro account and she has a basic account. We do pay for a phone for her. How can she access my account besides just giving her my password? She will not be hosting her own meetings. Just setting them for me.  Is my only option to have a pro account for her?  We are a small nonprofit and want to keep costs low. 

Hi there, I was in a meeting with a colleague that gave me permission to record it, but I can't find the recording in my files aftwerwards.  Thank you in advance for your help! 

Does anyone know why in the last 3 months or so when I am in a zoom meeting, I am unable to be scheduling a future meeting within zoom.

Good afternoon! I have been researching online about if people are able to use the automated zoom caption feature to display captions onto a separate monitor and have not had any luck. When the automated captions are enabled, you can move the caption window around your screen with your mouse, but Zoom will not let you move the caption window onto another extended display even if you have "dual monitors" enabled. I am thinking dual monitors is only helpful for maybe like a speaker view on one monitor and content or gallery on the other. The internet tells me one could use OBS, so I was curious if anyone has downloaded OBS software and tried this out, or if there is another easier way to display automated captions. The specific use case for this is that we would like to project automated captions to a 65" monitor in our theater to an audience without the zoom speaker/gallery view behind it. Thanks very much in advance, I appreciate it!

I have scheduled a zoom meeting for several days from now and have already sent the log-in information to about 20 people.  Several of the people are not familiar with Zoom, and I would like to do several practice sessions with each of  them before the real meeting.  Can I use the same log-in information (Meeting ID and Password) for the practice meetings that will be used for the scheduled meeting?  In other words, if I initiate a practice meeting using the same login, will that  count as the scheduled meeting, "erase" the login information,  and make it necessary to schedule another meeting with a different  log-in and  then notify all 20 people of this change?  Thanks for your advice?

¿Cómo hago para recuperar una grabación, así deba pagar? Hola, el 18 de marzo realicé una reunión, la grabé y llegó correo para descargar la grabación de la nube, al intentar acceder a la descarga el día de hoy me sale un aviso que dice: no puede ver esta grabación, el plan de grabación en la nube ha caducado. Ente

I am using an evo4 audio interface and I need to do online music lessons through zoom but whenever I am in a meeting or testing my audio, zoom automatically changes my input volumes on my evo4. The option "Automatically adjust microphone volume" is turned off and in fact grayed out and I can't even interact with it. If I go into more detail, my mic channel volume is maxed out on my evo4 because it sounds small and my guitar channel volume is set low to balance both my output volumes. However, zoom for some reason keeps changing my evo4 input volumes so that both channels are set to the same level, making my guitar sound way too loud compared to my mic. It keeps doing it automatically no matter what I try. It works fine on other apps like discord, but for some reason zoom decides to mess with my audio interface. Please help, this is very frustrating.

Dear Zoom community,I’m really hoping for your help.  I’m not techy, so I’m trying to include all the relevant info – apologies in advance for any missing bits/things that aren’t clear.I have a Macbook 13” running Sonoma 14.7.1, and am using  Zoom Version: 6.2.11 (43613).  I use Zoom professionally, but as the Mac camera is such poor quality, I have been using an external camera – a Logitech for Creators StreamCam, full HD 1080p 60Fps, USB-C.  Alas, something very weird started to happen in Zoom about 4 months ago where the visual screen glitches, splitting the screen repeatedly.  This is also happening with another x2 cameras I got to try and resolve the problem – a Logitech Webcam C920 and a Razer Kiyo X (both of which are USB-B so needed a converter).  All of the cameras work fine in a Lenovo laptop running Windows, and they all work fine in other video apps on the Mac, like Google meet, Photobooth etc (although once the splitting was happening in the L

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From a previous Zoom-version I had the possibility to set as a background colors. So I've chosen the color black. The effect is now, whenever I start a ZOOM-Call the background is always black and when I try to select "none" in the menu it does not react and the background remains black unless I select one of the pictures as an example...only then the black background is exchanged by the new selected one. I did some testing with Microsoft Teams and there the black background is not there....and also testings on logitec software camera settings which show no black background. This proves me that there is a bug within ZOOM (!)I'm looking forward receiving hints on how to eliminate that black background. thx!

I have the latest zoom version on ubuntu 22.04, and since this version it is no longer possible for me to open the message window, nor the reactions, nor anything else. Does anyone have a way to solve it?

Hi all I'm wondering if anyone could help me. We use Zoom rooms to deliver online courses and plan to record and transcribe a long course over a period of a week. I would like to know whether the recording is of good quality and the transcription well transcribed and understandble. Many thanks in advance.

I host a class on ZOOM.In the last few weeks on a regular basis I get chucked out, just a tiny blip of internet strength and it chucks me out.It doesn't look professional and if I am recording, this is an added extra issue.My internet provider says I have good connection and a strong signal.I have a TP link connection as well to my desktop, so this should help with connection.Does anyone else experience this problem?Can I do anything to help with this?It is frustrating it has just started happening in the last few weeks.Thanks 

We are a church and we would like to use the same credentials to host the meeting from different locations.   Currently anytime a different person or a different location is used a pass code is sent to the email account that is required for sign in as host.  This really makes it difficult if not impossible for us to work with.  Is there a work around or some other way we can allow multiple people to sign in as host for our meetings.  Please note we only need one host for the meeting and each meeting will be at a unique time.  So, only one meeting will be running at any time.