Meetings

I wanted to start a quick discussion about something that’s recently changed in our Zoom sessions. In the past, participants were able to interact directly with Wordwall games and other clickable activities when I gave them remote control. However, lately, this function isn’t working as expected — participants can move the mouse but can’t click or interact with the content.This change seems to have happened suddenly, and I’m not sure what caused it. I’ve double-checked that I’m giving remote control properly and that screen sharing settings are the same as before. It might be tied to a Zoom update, browser compatibility, or device-related limitations.If anyone has insight or has run into the same issue, I’d love to hear how you resolved it.

fyi*  Via browser on linux (popos) -- share screen broken.  Works fine in Edge

Hey! I’m writing here because I have a question about logging into Zoom meetings.When I tried to join a Zoom meeting using a non-logged-in account, I got Zoom error code 13215 and couldn’t join the meeting. However, when I tried again with a logged-in account, I was able to join without any issues.I had set the meeting to allow non-logged-in participants before starting the room, but for some reason, the non-logged-in account still couldn’t join.Does anyone know why this might have happened or what possible reasons could cause this? I’d really appreciate your help!

I am working with a client and they can move the mouse around but cannot click on anything. I've looked around the forum and found nothing to solve my problem. Help!

I usually only have 2 people in any meeting I host, but there are sometimes more. I am currently on the basic plan and am looking to possibly upgrade so that I don't get limited on time for those larger meetings. My manager has a pro plan currently. I see that there can be 1-9 licenses per pro plan. Does that mean that up to 9 accounts can be linked to that plan? Is there a plan that allows multiple accounts to be on it without having to buy plans for each one?   Thanks for the help!

Hi All, I am looking to add our company logo to the screen so that it's visible when we conduct Zoom video meetings with clients. Does anybody know if this is possible and if it is, how I might add it? Thanks 

Hello. I've just installed Zoom Client for MacOS and found that every time I start the application I have to enter my user name and password to sign in. This is very inconvenient. Is there "remember me" option? It is weird that such a simple feature is not implemented (((

Hi there, i just installed Zoom (6.4.13 (2309)) on Linux Min 22.1. Apart from my other problems (see other posts) there seems to be another issue: When joining a meeting there is a popup to confirm conditions & policies.This popup re-appears EVERY TIME when joining a meeting. Also when leaving a meeting there is a popup "you left the meeting".There is even a checkbox "do not show again", i checked it, but the popup keeps coming back. Screenshots here: https://postimg.cc/gallery/cNv0TGD The selected option is not saved. Greetings Fino

Hi, i installed the latest version 6.4.13 (2309) on 2 Ubuntu systems:1. a Classical Ubuntu2. Linux Mint, which is also Ubuntu-based On both systems i experience the same poblems.Also on the first system i tried an older version (don't remember the version number), but it was the stable release version from snap. Reproduction:- start an Ubuntu system- open zoom- press "join a meeting"- enter ID- enter PWD- accept conditions/policies- nothing happens - the main window stays unchanged, the "join a meeting link" is disabled, no meeting window appears- when closing the app now a confirm window opens "Are you sure to leave the meeting?" with "Leave" and "Cancel" buttons. Both systems are fully updated.Freshly restarted.Zoom fresh installed.The meeting was already in progress - it was possible to connect with other devices. Same happens with Test-Meeting: https://zoom.us/de/test This looks like a real bug. Greetings Fino

Hello everyone and Zoom teamI am a long-time Zoom user, I used to be very satisfied with the way Zoom works and the simple interfaceBut I see more and more changes and difficulties for users. Is it because your design team or user advisors are too free to think of many things that make it difficult for users?In the past, logging into an account and entering a password was very easy. Now you think of all kinds of tricks. So how do young and old users know how to use it? Are you too free? 

How can I remove the feature requesting my clients to input a passcode when joining the Zoom meeting?

June 11, 2025I noticed that during a meeting I Hosted today, in the Host Tools, there was no Waiting Room option. I couldn't turn on a Waiting Room.We don't like to have it on all the time because the Owner has to show up daily to let everyone in and that's not possible. We like for the Host to be able to turn it on once they get to the meeting.It was last available, that I noticed, on May 28, 2025. Has it been off all June? How do we let Hosts turn it on and off for their meetings? Did it just move?I made a screenshot of what I'm looking at and uploaded it to Youtube:https://youtu.be/1SNQ6lEjL8sI left that link since I can't leave a screenshot here.

Hi, I have a new problem which I didn't have in the past.I'm a Mac user (both Mac mini and MacBook Air) and having Sequoia 15.5. OS. Zoom version is 6.4.12.I update operating systems and applications always when available.Now when I schedule a new meeting and push "save", it doesn't offer any more to take it to the calendar as a calendar mark.I have not changed any security or other settings. Same problem has popped up to both devices - Mac mini and MacBook Air.Any thoughts what might have happened and how to fix this? My iPhone Zoom app works fine and offers sending the email invitation as it should.

I know that I can configure a meeting to record automatically when the meeting starts. I would like to do the same with captioning, that is, have captioning start when the meeting is started. Of cosre this shold be available as a meeting option, so it can be turned on or off for any given meeting.  This options should be available in the same screens and devices where the auto record setting is available.Thanks for considering this request. 

I'm on Ubuntu 22.04 and when I try to do some changes in Settings ... it's not possible due broken UI /General, /Audio, /Notofications.I dont have permission to upload images ... soo I hope this will get some attention. 

ON IPAD:  Up until this week, June 16, 2024, if someone shared their screen during a meeting, it would go back to gallery view, which is the correct view/setting.Now when a participant ends a screen-share session, it goes automatically into speaker view. I have to manually find a moment to switch it back. I am a court reporter, and I have very little time to take my hands off my writer to do that.What is going on? I'm not the only one who is having this issue. Three people I know already told me they are having it too. I just hope there is a fix.Thanks!

I can access the chat with the messages but not the documents. I know the documents are somewhere as the history of the meeting is showing they are there.  But I can't download them.  I click to download them and it won't work. How do I access them.  Any help gratefully received. Thank you 

Perhaps Zoom is attempting to build an Apple-like walled garden with the AI features but I don’t need to work with 3 different task managers.  Does anyone know if or how you can export the recommended task lists AI Meeting Summaries generates?  I want a quick simple way to export the Zoom task list into the task manager app I’ve been using for the last 10 years thanks!

I'm here to report a meeting that were being offensive. I have proof.

How can I use Polycom Gp 500 Camera for Zoom meeting. What are tge hardware and software required.

I cannot work out why this is happening. I have updated profile to ensure has correct first and last name and yet once in a zoom session I cannot edit my name and its appearing as Surname, first .  Help with this please .....

I have a PRO licence, and I have checked that I want my meeting recordings in HD quality.But Zoom keeps compressing the living faeces out of my recordings. I have plenty of harddrive, and I record my meetings locally, but a recording that ought to weight around 3-4 GB is compressed into 600MB and it looks like faeces. There are strange artifacts everywhere, and black areas tend to become glimps of red. I need it to be high quality, and would definitely prefer no compression at all over this. So my question is: Are there any way that I can entirely disable the video compression? 😞

Hi,Anyone know how to create an audio & visual release form that people can agree to prior to pressing the JOIN button on zoom.  I have experienced this prior to joining a zoom call and I would like to create it.  Any suggestiongs?  Thanks!

Today a random person joins to my meeting without my permission and I want to prevent this to happen again. How can I do that? Thanks for the help

I was on a call with my therapist just now and I could hear a male voice talking, although there was no one else on the zoom call with us. It sounded as if he was talking to someone else (like he was on another call) and couldn't hear us. This lasted for about 15 minutes, while I closed all other taps and apps on my computer, thinking it could be a video playing or another programme running in the background. The voice continued intermittently, and eventually we ended the call and continued on another platform. Very freaky! How did this happen, and are there any settings I should be using to prevent this?