Meetings

Hi, everyone!I have a zoom file that I've  been trying to convert into a MP4 or MP3 format.It didn't start to convert automatically, so I've tried the zTscoder.exe strategy but it din't work.I also tried to upload it in my YouTube account (to then convert it) but the video was unable to process. Do you guys have any other strategy, please??* I've updated my Zoom also.

Hi all, I can have a zoom meeting on for a decent length of time, then suddenly my personal video freezes, then after a minute or 2, zoom goes 'grey' , blue circle of death comes on,  and can't control the app in any way, can't minimize even. Must use Task manager to exit meeting and close the zoom app, then when you re-open zoom all Blue Buttons are greyed out, and you can't join back into your meeting. I have tried to force stop and still can't 'join a meeting' which causes me to have to restart my computer and log back into everything, often missing vital meeting info. Plus having to do an emergency restart has caused me to lose important data .   I am not even getting unstable internet warnings or anything prior. I also have a UPS hooked up just in case of power bumps and have never lost internet due to power failure since.  I have uninstalled the app, and reinstalled / updated to no avail.  Naturally, These are major issues when trying to work. 

Hi there, My team hosted an event yesterday (30th of April 2022) for nearly 400 people with the Business Account.We were a team of 24 people, 20 of them were language interpreters.Here are the things we had done before the event:made sure that the translators joined from their laptop/pc/Mactranslators updated to the latest version of the Zoom Desktop clienttranslators joined the meeting with the e-mail address they created their Zoom account with.the language interpretation option of the Zoom account with the business license was turned on with the 10 needed languagesall interpreters were preassigned and received an e-mail At the start of the event, I made sure that every translator have arrived before I clicked the blue 'start' button of the interpretation. However! When a translator dropped due to the internet issue I can not seem to reassign the interpretor again. Yes I can click on 'add interpreter' and try to do it manually but then the button with 'update' turns grey an

So, this is the issue. Number one technical support is trash so I will have to look for another platform than zoom because this is ridiculous. If anyone does live streams especially at church maybe you will be able to help. We are trying to fix this audio issue where no matter what mic we use, the audio will distort and become inaudible when the church service starts going. Mainly during praise and worship when the combination of the music and the singers are going. We are trying to find a solution to stop the audio problem but every troubleshoot we have tried has failed. If any of you know a solution to have reliable audio quality please let me know. Again, the audio normally has issues once things start to get louder or even if someone shouts into the mic. Again any help would be great and thank you for your time. 

During a recent upgrade, I noticed that the notification "James is talking" (I am james) pops up in every zoom meeting when I "hide self view" and then begin to talk during the meeting.  This is INCREDIBLY distracting and makes me SELF-CONSCIOUS  and takes me out of the meeting.  In past versions of zoom (Two updates ago), this only used to show up when OTHER non-video participants spoke, but NOT the host.  This is AS DISTRACTING as having the green square highlighted on me while speaking, which is intolerable.  Is there a setting to make this go away? 

Version: 6.4.6 (53970) I host a meeting weekly. The meeting is established as a recurring meeting.  Each week, I send an e mail to potential participants to invite them to the meeting. I copy the meeting link from the zoom software and paste this into the e mail.  For the past two weeks, I have started the meeting from the zoom software.  The participants click the e mail link and get a message that the host is currently in another meeting. I do not get anyone join me in the meeting. The workaround is that I close the meeting I have started from the zoom software and click the link from the sent e mail. The meeting starts and everyone joins.  The meeting ID in the zoom software is the same as the meeting ID in the email. The e mail meeting invite is copied and pasted from the zoom software. What am I doing wrong and what to I need to do to put it right?

Does zoom work on safari (when launching zoom on browser)? What version of safari is needed to launch zoom on the Safari browser on iphone? 

I have Outlook 2019 installed on a couple of laptops.  One has the plugin installed and it works fine. The other has the addin installed and it gives an error and says it cannot login to the zoom account. As you recommend we move from the plugin to the addin how do I get the addin to work? Thanks 🙂

Hi,I think that everything is in the title (-:Thank's in advance for your help(and fyi: the help chat is really really dumb !)Herve

Hello! I have a recurring Zoom meeting set and have designated some people on my team to be alternate hosts since we rotate responsibility over the meeting. In the meeting settings, I have designated all of them to be alternate hosts. However, today, two people from my team joined and were not given hosting abilities, even though they are designated alternate hosts in the meeting settings.  Why aren't they assigned as hosts? Is there something I am doing wrong? 

When i am in a Zoom meeting my wireless mouse behaves erratically. Windows 10I have uninstalled and re-installed ZeeomI have replaced the batteries in the Mouse Any other suggestions? Thanks in advance

Hello,Is it possible to force end a meeting after a certain amount of time?So for example if a meeting is scheduled to last an hour is it possible to have a countdown and cut them off?ThanksPaul

Good afternoon everyone, I spent nearly all day yesterday recording various meetings yesterday for university.  I now cannot find them.  They are in template form but I cannot find the actual recording to playback or send to university as mp4.  I am panicking as it needs to be submitted by 1400 hours monday, I have tried to call zoom but it said that they could not verify my account despite using host pin and meeting number.  I have also used that awful chatbot who was talking absolute nonsense telling me to access areas which I do not have as I only have the basic package.  All it keeps telling me is to upgrade and I refuse as I will not be using this again after today.  Any help will be appreciated

Hey Zoom family, I am having issues with sharing my screen while being in meetings so my new team can see what I am sharing. I have the latest update, but when I share my screen it constantly say that it's paused.  What should I do?

how do I let people automatically join a meeting

Hello everyone! A locally saved recording cannot be converted.It also does not appear in the list of recordings made.However, there are the recordings in a folder with the temp files.When double-clicking on the two “double_click_to_convert.zoom” files, the only error message that appears is “unknown file type” Copying the files to another folder and tryingfrom there has not brought any improvement.Operating system is Ubuntu. ThanksIno

Hello everyone, I hope you're doing well. I'm currently setting up a touch device (digital whiteboard) in a classroom to create a hybrid teaching experience. The idea is to run Zoom on the device (which uses Windows) and have an extended screen where the teacher can see only the participants' video.So far, things are working well: when the teacher starts the meeting and shares their screen, the content is displayed correctly on the main device, and the participants’ video appears on the secondary screen — without interruptions.However, there is an issue: when a student or participant shares their screen, their content is shown on the secondary screen instead of the main one. This behavior is unexpected and problematic, as we want shared content to always appear on the main display and have the control toolbar always there as well.We found a temporary workaround by connecting a mouse and manually dragging the Zoom window back to the main screen. While this works, it’s not

Já baixei o aplicativo em todas as versões disponíveis para download (32-bit, 64-bit etc) e o aplicativo trava toda vez que entro em uso. Já reinstalei e nada. Meu computador é compatível com os requisitos mínimos e ainda assim não consigo usar o aplicativo sem que ele pare de responder e eu seja obrigada a fechá-lo. Estou precisando trabalhar com o aplicativo e estou sendo impedida por esse problema. Agradeço muito se tiver uma solução. Atenciosamente,Lívia.

Hello,when I host a Zoom meeting and start a screen share, the participants always see a black bar at the top. This is the zoom bar for me. Even if a pop-up window appears that another participant wants to join the meeting, the other participants see this as a black box. I've attached an image as an example. I've already looked through all the settings, updated the Zoom client, but I just can't get this to go away. I work on Windows 10 Pro. Can someone help or give a tip here? Thanks!

Been having this problem for two months with no resolution. Computer is hooked up to Dual Monitors and works fine for the day until I join a Zoom Meeting at which point ALL of the computers apps, moving my mouse around the screen, etc. all lags.  AGAIN, computer only lags once I join the Zoom Meeting, even if my mic and camera are off and I'm not screensharing. All apps lag. Mouse movement lags bad which has nothing to do with internet.  About half of the time, I can unplug from the dual monitors and it'll speed up. Sometimes it requires restarting my computer for the computer to stop lagging even after the call.  Hardware & Software: - Dell Latitude 7430 (new in March 2023) / 12th Gen Intel Core i7-1265U 1.80GHz / 32GB Ram / 64-bit, x64-based processor /Windows 11 Enterprise version 22H2- TWO Dell 2422HE monitors with built-in docking station, daisy-chained and plugged into laptop via USB-C. Modem hardwired to Monitors. - Zoom v 5.

Hi, I don't know how but somehow I have created two tabs while in a meeting where someone else is screensharing. How do I close one of the two tabs? One is titled "meeting" and the other is called "*name of screen sharer*'s screen" please help it's driving me insane.

I want to log into my zoom account and schedule a meeting on my home laptap and invite participants. On the day of the meeting this laptop will not be available, zoom will be logged out and the laptop will be switched off. I will be at another location when the meeting is scheduled to start - can I log into my zoom account from a different laptop at this second location and start and run the scheduled meeting?  

I have a weird issue when it comes to meetings. When I am in a zoom meeting, the person talking would randomly freeze but I can still hear the audio. The interesting thing is, only the person speaking freezes, the others in the call are fine. I confirmed that no one else in the calls have this issue with the main person speaking, so it's isolated to me only. I am not sure what the problem is, but my computer stats are the following: Ryzen 99503xdGTX 509096gb ram1gb down wifi / ethernet cable (happens on both)57" Samsung Ultra Wide at 240hz (DP2.1)Zoom ver: Version: 6.4.12 (64384) Things I've done- Reinstalled Zoom- Reinstalled Video Drivers- Installed most recent AMD chip set drivers - All drivers are up to date on everything When looking at load on cpu/gpu, its quite low, so it can't really be that. Anyone have any ideas why this happens?

Can i run multiple meetings simultaneously using a single account? Does zoom offer concurrent licensing, if so what are its features?

Hello I have only two, quite separate, organisations which I log in to webinars. Neither of their webinar registration emails arrive, and my email provider confirms they are not blocking zoom in any way. Being a free user, zoom won't talk to me. Has anyone else experienced this issue? Was there a fix? Thank you.