Meetings

my company has a purchased license account, but my settings are constantly being disrupted and that’s why my account becomes BASIC, this has happened 4 times already - pls advise what i need to do to avoid this - thank you

I need to demonstrate the use of the Zoom icons during meetings.  I have used the instructions at (from https://support.zoom.us/hc/en-us/articles/201362153-Sharing-your-screen-or-desktop-on-Zoom) and https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059848  but it doesn't work. I have tried this repeatedly with my account and a colleague tried with their account. Does not work.  Do I need to launch meeting from the web instead of from the app? Thanks.

When I try to login into Zoom I get an error window that says - Zoom.exe - Entry Point Not FoundThe procedure entry point ?GetSettingTransfer@zstref@@VA?AV?$shared_ptr@VISettingTransfer@zstref@@std@@@XZ could not be located in the dynamic link library C:\Users\mikev\AppData\Roaming\Zoom\bin\Zoom.exe. Does anyone know how to fix this?

Hello everyone, Can you confirm if one single zoom meeting can be stopped and restarted multiple times during the course of the day for a workshop and I can received multiple links to the recording once the recording is available? Thanks!

A few days ago, when I log in, the window closes right away. Even if I download and install a new one, the same problem continues to appear. No message appears and it turns off immediately. What should I do?

Hi! I enabled the "share cursor" on my preferences, but on the application itself (Mac), when I screen share, I don't see the button for allowing a participant to share control of the cursor. Has anybody succeeded in using this feature? Thanks!

I've used zoom and had it connected to my outlook email server account for years.  A few weeks ago we received a message that it was not connected to the email server and we couldn't schedule meetings in my calendar anymore.   I don't believe it's ever asked for this EWS server before, but we input the EWS server exactly as we were told by our tech support and I'm still getting the same error message.    Any idea what I may be doing wrong? Error: Zoom could not log into the calendar service account.If your Exchange server is undiscoverable from the internet, you can also input your calendar resource (your email address) to sync up your calendar. 

Hi. I have Zoom Workplace and need to record meetings and produce transcripts. I've just watched a tutorial from the Learning Centre, and under Cloud Recording there were a lot of options that could be selected. However, I do not seem to have any of these in my Cloud Recording settings. Am I missing something here? Thanks,

there are cases when I launch a non planned zoom meeting and wish to invite a group of people, instead of selecting each attendant I'd like to pre-define a group and invite the entire group.I can do that from slack but dont see a way to do it directly from zoom app  

When I begin my Zoom  I need to admit participants one by one which takes my whole attention. What should I do for participants to be able to come in as they wish? In my setting, I have set for them to be able to get in 10 minutes before me and still, I had the problem last time.  

Hi!I have Zoom Workplace 6.0.11 (35001), macbook air m1 2020 with macos 15.0 (dev)When i'm trying to share my screen, i have orange border of preview (with black content inside)All necessary permissions granted in settings. It worked fine with macos 14.5 

Hello. During Zoom meetings, I see a message on screen indicating my account has one follower, and I am asked whether to terminate the meeting. How do I find out which accounts are following me? How do I remove account followers? I am posting this question because I was unable to find this documented elsewhere. My apologies in advance if this turns out to be redundant. Thank you very much.

 I am trying to create an upgrade command/script to auto update Zoom.Are there flags I can send to "Installer.exe" or "zUpdater.exe" that will initiate the update? It's not a problem if it brings up the updater GUI, I just need a way to force an update without forcing the application to terminate.

I wonder if there is a solution to our challenge.We are a charity that offers support to professionals whose roles have been made redundant. We meet (via Zoom) every Monday evening. We have up to 20 new members and approx 40 existing members join our Zoom meetings. When we publish our meetings, we ask members to register to the Zoom meeting first. We therefore know by the time the meeting starts who is likely to attend.The first part of the meeting (30 minutes) is to split attendees into 2 Breakout Rooms (one for Induction for new members and the other for Networking for existing members).During the registration process we ask whether members are new or existing to make it easier for the Zoom Host to assign members to the correct breakout room. This process, however, can be daunting when 30-40 members join the meeting at 7pm and need to be assigned manually.My question:Could the information we collect during registration (email address and whether induction or networking room is requir

I am an instructor that has recorded many lectures and I store the lectures in the Zoom recording cloud.  I then share the links to each chapter recording with students enrolled in online learning.  I am required to keep track of a students hours spent in various online tools and the Zoom lectures are one of our most popular tools.  When I open the recording analytics for the recordings on the cloud I only see the viewer as "Guest."  What I need to see is the viewers email address so I know how is actually viewing each recording and for how long.  How can I change the parameter so I see the the viewers email address?   Thank you for your help,Debi

I'm often in a team meeting with a dozen participants. Normally after each person speaks, they go on mute. However, there appears to be a bug that is triggered by going on mute, that random blips occur, which sound like repeated audio frames from the next person to speak, until the previous person unmutes and re-mutes. We're all on Mac (except one user) and are normally pretty up-to-date (centrally managed, currently all on 5.17.5 (29101) but it's been going on for ages). I've not been able to find out if this is a known bug or not, as searching for this issue comes up with a lot of random unrelated problems.

I am using MacBook bro and desktop app of Zoom with latest version. Yesterday I faced a peculiar issue. While sharing a HD video (through advance sharing option), it suddenly stopped.  Took the following steps however didn't resolve the issue: 1. Unshared the screen and shared screen (screen went black)2. Started the video again. Lastly, I quit the zoom application and started the app again and it solved the problem. Question: 1. Is there is a limitation on length of video which can be shared using zoom share feature.2. Is there a limitation on size of the video which can be shared using zoom share feature. Thanks for help.

Installed new Zoom Workplace on my 64-bit Windows 10 Home setup. All features work accept, when joining a meeting, a dialogue box asks to Join with Computer Audio and then stalls. I have rebooted my machine and even uninstalled the Zoom App and reinstalled it....to no avail.  I don't have this problem with either Microsoft Teams or Google Meet so I guess something is amiss with the software.  Any suggestions please.

Has anyone had issues with people unable to access a zoom meeting because the link does not work?  Also, has anyone found that their recorded zoom calls do not download to their computer storage?   I have experienced multiple issues in the month of May... I hope zoom technical support or management looks at this forum.   At the Pro level, I do not have access to a live chat, or person to discuss technical issues.  This is a problem.  The bots are telling me I am not logged into my account.   Sorry for my rant.  

Hello. I have a problem with joining the Zoom meeting.I can't join Zoom because of the AI program.When I click the 'join the Zoom' button, the AI program shows and doesn't let me in the Zoom.My phone is Redmi Note 11T 5G. If anyone has had the same problem as me, I would appreciate any advice.

If I go into my scheduled meeting in advance of the actual date, just to test it out etc. -- does that start the 30-hour clock ticking? After I finished my test, I clicked "Leave meeting" (as opposed to "End the meeting"). We're more than 30 hours out from my scheduled meeting, so I don't want that clock ticking and the meeting will have expired before we even get to that date. Thanks!

We have  a regular zoom call. The link is public so anyone can join. There are a cohort of regulars attending that informally meet 5-10mins before. The problem is how to let the regulars (or approved attendees) into the meeting room while using a waiting room to manage 'gatecrashers'. I considered adding as Users - the problem is that the if the email is associated with another zoom account, from what i can see, they lose that access and merge details to the inviting account (not useful). Is it possible to whitelist specific emails? (rather than domain, again not useful) . Or enable waiting room by pass by password ? Or can a recurring meeting be set up that requires registration for access, so that new attendees will be required to register (Once) A suggested solution would be much appreciated .  

Hi all, I have the latest updated Samsung Tab S9+ - bought specifically for Zoom meetings. However, on this 1 month old device, when I screen share (normal screenshare), everything looks fine to me, but the participants tell me, that it freezes and my sound dissapears. When I turn off screen sharing and return to the meeting, all is fine and they see and hear me again.Others having this bug? Best,Daniel

At our company we have many machines in which version 6.0.39959 is installed (64bit) and mysteriously after a coupe days version 5.17.34827 also shows itself installed in control panel.  However inside the directory for C:\program files\zoom\zoom 64-bit\ , the only file present is "CustomAction.dll"  .   Why is this version installing itself ?  We cannot figure out why.I would really mind this happening except it will kick people off meetings why it decides to install itself.    

HiI would like to know and be able to export in real time how many zoom meetings my team have completed with their clients. Is there a way of running a cumulative total for the day. Also is there a way of differenciating of when clients showed up and when they didn't? Thanks