Meetings

Hello there, Zoom meetings are working for me on my PC and apple phone. However, is not working on either my mac pro or iMac. The iMac I just bought this year.  When I sign into the desktop app, I get invalid error code -1, it then asks me to join from browser. When I click that I get error 3001. However, I can go to that same meeting and join from phone or PC just fine.  Can someone assist? 

Zoom will sometimes send me some tips on how to use Zoom via email, however, if l don't want to see these emails, what should l do?

We have been alerted that numerous devices have been flagged for vulnerable versions of Zoom (5.X), with the majority of them flagging under the key C:\Users\USERNAME\AppData\Roaming\Zoom\bin\Zoom.exe. I have attempted to update Zoom via Intune's line of business in the System Context and manually via a Kaseya Procedure. Both systems report that the latest version is installed, which is accurate. However, the majority of these key flags seem to be from profiles that reside on the computer and cannot be accessed or deleted. When I log into an accessible profile, the latest version is installed. I also attempted to uninstall Zoom from that profile and run the CleanZoom scrubber, but to no avail.Any advice would be appreciated.

Hello, I have a Zoom Workplace Pro account.I have added a zoom Basic User with a Role of Member to my account.I have Waiting Room Options set to "Users not in your account will go in the waiting room".I start a meeting from my zoom Windows Application and enable the waiting room.When the zoom Basic User I have added joins from their zoom Windows or Android application, they are placed in the waiting room. What am I missing here?  From what I have read, it appears this should be working. Thanks in advance for any assistance.

zoom meeting room initiated from Taiwan, however, China users cannot get in via link or password....and all shown error code 13215. any ideas about this? cannot solve this problem...Many thanks if anybody knows what its this about....  

I was playing around with screen sharing a PowerPoint presentation and I noticed the powerpoint for the viewer was enlarged.  It was so enlarged that the viewer could only see a portion of the presentation.  So then I went down the rabbit hole of trying to change the settings.  -- Long story short, I don't know what all I clicked, but now when I click the "share screen" button, I no longer see the screen sharing options.  I cannot figure out what I did.  Does anyone know the standard screen sharing settings so I can go back?  Like reset everything to standard operating settings?

I have just had a meeting and for some reason my video was showing me on a 90 degree angle and i couldn't fix it, does anyone know how to change the view of the camera?

I am having a problem when I am using Dual monitors. I am using a laptop and an external monitor. Just recently when the second window is open on the laptop screen the video is frozen. When I move my second window that is displaying on the external monitor to the screen the laptop is using the video freezes and it stays that way even if I move the window back to the external monitor. I can still use the chat and see participants on both monitors  but the video stays frozenI have tried re-installing the Zoom desktop app, changing all the video settings one by one (turning all off and on again), and updated all my drivers.Is anyone else having this problem? This just started after updating to the newest version of Zoom.

In recent weeks, I have heard a high-pitched whine in several of my Zooms, making them unusable for podcasts. I cannot figure out where it comes from.

Hi all,  I've upgraded my account to a Zoom pro account and enabled HD settings for video recording. The recordings are still in 360p and not 720p as Zoom said they should be. Can you help me troubleshoot this?

I was warned Zoom was bad but I'd used it so I signed on and pay for a "pro" account.  Unfortunately about a year in it quit updating and I had to completely uninstall and start over.   Unfortunately, the Zoom installer fails silently and I've wasted 3 weeks with "ticket" support.  They are just reading a script and replay with useless input every couple days.   I broke down today and started to try to use the telephone to reach Zoom only to find that this just doesn't work.  They hide behind as many prompts as they possibly can then after you jump through all the hoops they say my "pro" account has no support.  This is nuts.  The online help has no idea what they are doing.  The chat is designed to complete disuade you from getting any help at all.     I've dug and dug trying to find any logs the installer might create to see where it is dying to no avail.    So, is there any way to actually get support fr

We ran a zoom webinar for 200 delegates. The panellist shared their screen and we have 78 questions in the chat function. The webinar became very unstable and the host (me) kept getting kicked out. What would be the reason and how can I prevent this from happening again?

I have scheduled zoom meetings.  However, participants can enter the room without me, the host, starting the meeting.  I looked through all the settings and do not see where I can be the only one to start the meeting.  I've entered the zoom meeting about 20 minutes before the scheduled time to set up and

Buonasera devo creare una riunione ed inviare il link via email ma ho necessità che i partecipanti alla riunione si autentichino con nome, cognome ed email.Quale procedura devo seguire?Rimango in attesa di supporto.   

Can anyone help me understand how you can invite a guest speaker into a recurring Zoom meeting without inviting them into every recurring instance of that meeting? Thoughts? 

I am trying to find a way to easily communicate via the Internet with my memory-challenged mother.  I am currently using a device called ViewClix that lets me see her and talk, without her having to do anything.  She can see me too. However, the audio quality is absolutely horrendous, for some reason that I cannot diagnose.  Zoom audio quality, on the other hand, has always been great in my experience. So my question is, is there a way to set up a PC that would be dedicated to running a hands-off version of Zoom, so that I can log in at any time from my own PC and talk to and see my mother with decent audio? Thanks.

Hey guys, how can I do this thing: Create a group of people Create a rule that works automatically and if one of my users have a bad connection they move into a group Will that group be a rule that activates a quality survey after people end their Zoom call? and if it has 5-time good quality rating survey pass they remove it from the group. How can I do this? I appreciate if you have some kind of step by step instruction.

Hi! I would like to buy a PTZ camera and use it during video conferencing, so that the not present participants can control the pam, tilt and zoom functions of the camera. Can you help me in which cameras are compatible with this feature and how to install it into my Zoom client? Thanks, Arpad

I have been a Zoom Meetings user since 2019.  I am noticing that within the last year, I am no longer able to use an annotation screen or virtual background on my Kindle tablet, Asus Chromebook or phone. Do I need a different account for these now? (AKA paid account).   I work as a freelance teacher who has been asked many times to use Zoom to "Record a Demonstration Lesson" by various companies. There has not been a Record feature that I can use in "Meetings" for 2 years.  What can I do to fix these issues? Are these now only for "paid" accounts?   

I have two Zoom Pro (Paid) accounts, which always allowed me to record HD quality into the cloud (1280).  Now, suddenly, with the same settings, both of the account will only record at 640x360 and with what looks to be low data bandwidth. In short: The video quality is terrible.Has anybody experienced that same and are there any solutions to this?I have 'third party video editor' and 'hd quality' enabled in both accounts. 

Sound not working when sharing video after upgrading to Version: 6.1.1.How do I load previous version?  

Could you pls let me know how to share screen from ipad and audio from pc at the same time? I can't do that. Thank you

Hello!  I use Momence scheduling  software integrated with Zoom.  We use Zoom to offer online yoga classes, and we have the classes set up to automatically send an email with the class recording link to anyone who was registered for class.  I need to edit the automated recording message, and Momence tells me this has to be done through Zoom.  I can't find anywhere to edit the message.  Can anyone help me with some insight?  Thank you!

When I send the Zoom invite to my clients, who are mostly seniors, they click the buttton to join the meeting that is for the host. Then Zoom wants them to login and it goes downhill from there.  Down below is a small link for the attendee.  How can I change that? So the center button is for the attendee and maybe a link below for a host?  PS-Has zoom abandoned customer service at this point? There is no way to talk to them? Even via a chatbox? 

Cada vez que me envían un video ya grabado se interrumpe la reproducción y me aparece un mensaje que dice La reproducción del video se ha interrumpido por un problema de corrupción de datos o porque el video precisa funciones que su navegador no ofrece.  Ya lo probé en más de un navegador desde mi celular Android