Meetings

"there is a problem with this windows installer package. a dll required for this install to complete could not be run."Anyone knows how to fix this? I can't install Zoom.  Thanks! 

Hi Team,I’m Darshan Hiranandani, having trouble logging into the app, although I can access it without any issues through a browser. Could anyone suggest potential reasons for this discrepancy and how I might resolve the login problem with the app? Your help would be appreciated!Thanks,Darshan Hiranandani

After i update my zoom on my mac laptop, i can't add video background as befour i could the button is not there i can add pic for background that working ok, i am using a green sceen but can't add any video i went to settings and made sure that button on the site is turned on but still can't add anyvideo, i tryed it on my desktop mac and that is working i don't kno what to do 

Hello,  These days, I am working on an application that allows users of this to delegate the making of the video call, via the RestFull API, to this application. So I have made the app on the marketplace in Server To Server OAuth mode, thus having the centralised account from which it will receive requests from users for the realisation of meetings. Now, a doubt has occurred to me, and it would be the following: is it possible to host two meetings taking place at the same time on the same day without the host who realised (i.e. the subject itself), being there? Thank you for your attention.Greetings

email me  once you lokcate the answes to ***********  the audio didn't work the must button would not unmute and the mic didn't work the speaker worked and the background images didn't work.  Zoom is complicated version is not good

We have a work Zoom account, that apparently I'm a user for. When I go to my account, looking for a meeting on 8/15, I do not see this. My boss sent me an invite that allows me to start and end the meeting, which is a start. I need to create breakout rooms within the meeting. Any advise on how to accomplish this?

When I am logged into our group Zoom account, I cannot change the screen name from the group name to my name.  This is true whether or not I am running (hosting) the meeting.  If I am logged into my personal account (which is at the free level), I have no problem seeing the option to rename my screen.  I think I can enter the profile of the group account and change it there, but then anyone else from our group using that Zoom account would see my name there.  Is there a way to rename my screen (whether i host the meeting or not, any of the participants can change their name, only I cannot).  TIA

Hello,   I'd like to recover an autodeleted cloud recording: https://epfl.zoom.us/rec/share/bamua0uFPtMXU7qqF7jsqjmzAOMFt-m5Q4ksVUKSRSGLAVBu4kYuXn3KdPgHJtIl.h4DeDaa8kq2AEv9m     Thanks for your help.   Best, Chris

I need to set up a Zoom project meeting that can be used repeatedtly for a project, but the project does not have set meetings and times. Previously I was able to do this through recurring meetings but now that function needs a set date and time, can you help?

I need for people to be able to register for the meeting and for people (up to 200) to be able to ask the speaker questions at the end. What subscription do I need?

I send the invitation link to attendee but the link is not working. It's not opening.Can someone help me with this situation.Thanks

In the audio settings on mac (multiple mac versions, multiple zoom versions) under the Audio Profile if you click on "Zoom optimized audio", (Auto, Medium, and High) options seem to drop out any music that is being played as "background noise" however if you switch over to "Original sound for musicians" there is no change in the sound even through the "Zoom optimized audio" radio button is no longer selected. If you click on Auto and then switch to "Original sound for musicians" the "Zoom Optimized audio" settings are overriding the "Original sound for musicians". Whereas if you click on "Low" under "Zoom Optimized audio" then switch to "Original sound for musicians" the music being played over zoom does not seem to drop. However its unclear that "Original sound for musicians" is even working / making a difference. The "Live performance audio" also does not seem to change the audio being sent to zoom. Also under the Video -> Advanced Settings the "Optimize quality of the v

Is it necessary to list the attendees when I set up a meeting, or can I just send everybody the link without listing them in advance? 

HelloI want to set up an "alternative" host for a meeting I cannot attend. The instructions say I need to use the Desktop app to assign an Alternative Host.  I downloaded Zoom to my laptop, but whenever I sign in, the Web version opens. Question  - Do I need the desktop version to add an alternative host?  If so, can someone tell me how to do it.  Following the directions,  I clicked "Home" and then "Schedule" - the instructions said to open "Advanced Options," but I could not find it.  I welcome any help you can give me!!Thank you.Ann

Hi I am managing a regular monthly zoom meeting, and I want my participants to re-register every month to enter the monthly meeting. can you please suggest how i can do it? thanks

Whenever I press the screenshare button, it shows only 3 options in the drop-down; photos, website URL and whiteboard. It is a nuisance since I cannot share the files of whiteboard to others.

If surround sound is enabled in Windows audio settings, for example, 5.1 surround sound, which includes a center speaker and two surround speakers in addition to the main left/right speakers, all the meeting audio output will come from every speaker in the system simultaneously. I suppose this is fine for those who enjoy being yelled at from all directions at the same time by a single person speaking, but I would imagine, not so for most. The only workaround known to exist is to revert back to stereo audio in windows audio settings, but this is terribly inconvenient for those of us who use surround audio for other purposes, especially if it's a tool we use for our jobs because we need to remember to re-enable surround audio after every meeting. Note, "use original audio" does not fix this issue. Expected behavior:4 speakers present: Meeting audio should only appear in main left/right speakers.5 or more speakers with center speaker present: Meeting audio should only appear in the c

Does anyone know why the size of the recording files  of a meeting would suddently be two or three times as many megabytes as previously? I have a one hour meeting that I record weekly, it is usually around 230 to 270 MB when I download it afterwards. Two weeks ago I noticed it was 492 MB, and just this past week it was 745 MB. Still just a 1 hr meeting. Does anybody know why the size of the file would be so much bigger?

We are experiencing recurring technical issues with the Zoom platform that are significantly impacting our educational sessions. Below, I've detailed the incidents along with specific times and the nature of the problems encountered. Any guidance or resolution you can provide would be greatly appreciated as these issues affect over 200 participants.Details of the Issues:Date and Time of Incident: 13/06/2024, 09:08 Latvian Time (GMT+3)Problem Description: Interruptions during a Zoom meeting where participants and the host were disconnected multiple times within a 5-minute window. Additionally, there were issues starting the meeting, with the platform either not allowing it to start or throwing out participants repeatedly.Impact: Disruption in educational lesson flow, affecting all participants.Previous Incident Date and Time: 11/06/2024, 19:00 Latvian Time (GMT+3)Problem Description: Online recording failures on several accounts. The meeting stopped and restarted approximately 2-3 times

Hello All, I'm trying to automate the Zoom VDI Plugin installation through Intune and I was wondering if there is a way to check if there is an ongoing meeting prior to the install. I noticed that on the desktop app, while a meeting is ongoing the process CptService.exe is running and when the meeting is closed, the process also disappears. This is not the case with the VDI Plugin - CptService.exe is running all the time. Is there another way to check if there is an ongoing meeting prior to the installation? Thanks.

Our users are getting the following message when trying to use the latest Zoom desktop app -Zoom is no longer supported in chrome  

I attended a meeting last night hosted by OncLive called Ask the Expert | Frontline Management Strategies to Improve Outcomes for Patients with Acute Myeloid Leukemia. Dr. Erba from Duke gave a great talk.  He finished and said “I’d like to take questions” .  The Onc Live moderator came on and said “Thank you Dr. Erba” and the meeting cut out and said “ The meeting was ended by the host”.  The evaluations were not made available to complete the module.  The meeting was cut out at approx. 7:25 PM by the host.  It was a session that I was being paid to attend, but I cannot claim an honorarium unless the evaluation is completed - but the host cut off the meeting before the evaluations came through the Zoom link.   

Es ist mir nicht möglich mein Jahresabo zu verlängern. Der entsprechende Button auf der Website kann nicht gedrückt werden. Der Zoom support antwortet auf meine Anfrage nur mit "Danke" und verspricht baldige Hilfe. Diese kommt aber auch nach fünf Tagen nicht.

I have found that the Video Panel showing my participants disappears when I start screen sharing with Optimise for Video clip and select an Entire Screen. Zoom shows a message that The video thumbnails have been minimised. This optimises performance for full-screen video sharing mode. I use a low-res display of 960x720 for dual-screen PowerPoint presentations. I have to choose Show Video Panel from the … menu. This is very inconvenient, as I have to repeat this manually whenever stopping and re-starting screen sharing. I see no mention of this feature in settings. There have never been any performance issues when sharing. What I would like is a way to avoid Zoom from auto-hiding the Video Panel. Needing to turn it back on (and resize and reposition it) each time I share during my meeting is very awkward and interrupts the meeting flow.

When I attend a meeting, or when I host a meeting, I would share my screen from time to time. Out of 5 meetings I have attended in the past couple days where I have to share my screen, 4 of them, the participant window disappears as I start sharing, and I cannot retrieve the participant window. This happens regardless I am the host of the meeting or not.  Evidently, this has happened to three of my colleagues as well! I see that this has been an issue mentioned in the Community in different variations. Please address this ASAP. PS. I always keep my Zoom upgraded to the latest, and this unfortunately happens more often since I upgraded Zoom Workspace this week!