Meetings

I have been sent an email to my hotmail account but am unable to RSVP.  Others who have received the same email are able to RSVP but there is no option for me.

We recently reported an issue where someone came into a waiting room for an invite only meeting. When we declined their admittance Zoom pushed us to a reporting tool. The reporting tool then sent us an email with a link to confirm the report but the link doesn't work. Confirm the Report When we click on the link we get an error message: "Looks like you can't access this page right now" (200). We've tried it across multiple days.This was using a Windows 10 machine, in Chrome, Zoom One Pro account

This issue has been resolved! The Zoom Engineers recognized the flaw and restored the original recording. Although the time still shows incorrectly, when you play the recording the entire original plays back. 😀   Update from Zoom! Euphrosyn Riego (Zoom) Oct 26, 2021, 10:37 PDT Hi there, Thank you for contacting Zoom Support. I hope this email finds you well at this time. My name is Euphie, and I will assist you with your concern. We are sorry to hear that you are having an issue restoring the recorded meeting after trimming it. We have a known problem with the no restore button after trimming the video. Our Engineers are working to resolve this. I have linked your account to this known issue, and once we have an update from our Engineer, I will let you know. Kind regards, Euphie   I trimmed the video recording by mistake. I am not able to restore to the full recording, but I can see the time of the full recording in the video icon. I do not see an

I have an enterprise account and my employer. I'm on a Mac but the newest build of Zoom refuses to take me thru the SSO process to login.    Previously at login, I clicked on the SSO button and it took me to the employers portal I signed in, and then the Outlook widget set Zoom mtgs on my calendar.   As of last week, the SSO button does nothing but login me in under my corporate email to a FREE ACCOUNT, with 40 min limit. This is a ZOOM BUG, please fix!

So as the title suggests, the AI Companion is generating meeting summaries for all of the meetings that I schedule through my zoom app or portal, however it doesn't generate for meetings that are scheduled through my calendly links. I've looked through settings on both Zoom and Calendly and don't see any that seem amiss. Thoughts?  

I rely on captions to understand what's being discussed in meetings. Right now, if I try to dock both the chat window and the full-transcript window, one overrides the other, and I end up keeping one of them windowed to see them both. Is there any way to dock both windows on the same column so one can see the closed caption transcript and be active in the chat? If not, is there a way to set windowed features to always first/ in front? It's a pain trying to fish through windows to re-locate these, but maybe these functions already exist and I'm just unaware of it. Thanks in advance

Despite the fact that the active speaker mode was enabled, the conference was held and recorded in the 2-window mode!We paid for a subscription so that the functions would work efficiently and record video for an international project, where the speaker mode and close-up of the speaker are an important condition!!!Fix the problem and make it possible to test the display modes so that the organizer could see what is being recorded in reality, and not after the fact, when it is IMPOSSIBLE to configure and change anything!!!

I have Automatic recording"Record meetings automatically as they start" set to the off position but it still automatically starts recording every meeting. Please fix. I do not want the recording to automatically start. Thanks

I can see all of my previous meetings on the Previous Meetings list page from December 2023 through March 2024, however, I don't see the several previous meetings now from May and June 2024. Anybody know I can retrieve them?

Hello Team ! I need to collect email addresses from people at my zoom meeting (not webinar).Here is my problem : we can collect @ but users need to fulfill a form (firstname/lastname/@) then receive the final link of meeting 5 min later.This is a problem, I would need people to give me natively this (like with webinar) and get into our meeting directly. The long form + email process is KILLING the flow we try to set up.Any ideas for how we could fix it ? Thank you !

After a recent update, when I clicked on the web page for open zoom as usual, It crashes immediately, and I am not sure it sends anything to Zoom!  This forced me onto browser zoom, which worked fine.  I uninstalled it and re-installed it with "Software", and now it still crashes, but I have two Zoom's in "Show Applications", one with a newer Icon that works and one with the old icon that, when you "Show Details", pops up in "Software" with "Sorry! There are no details for that application.", so the "Software" uninstall is a bit broken.  I can start zoom from "Show Applications" using the newer icon, 5.13.3 (651), even though it still crashes off the browser startup.  Maybe it will crash when I join a meeting! Will this get fixed?  Which zoom file where should I remove to clean up my system? /var/lib/snapd/desktop/applications/zoom-client_zoom-client.desktop seems to be a new file. I cannot recall if the old zoom was installed with apt, snap, flatpak

I joined a zoom meeting; which was being recorded prior to my entry into the meeting; and I want the recording to be deleted. I have already asked the meeting organizer to delete my recording; they never responded; but, I don't trust them.How can I inform "Zoom the company" to delete the recording? (meeting took place about 4 days ago, not years ago, just a few days ago).

I have had a Workplace Pro subscription for years now, and just upgraded to a new Mac. Now the zoom app doesn't recognize that I have a Pro subscription and is limiting my meetings to 40 minutes. It is insisting I upgrade to Pro, but I already have it.   Zoom refuses to let me talk to a human, so I am screwed.   Can someone please help me?!  This is a business for me, and as a result I may need to switch to a different video service!   Thank you!!!!!!

Hola el día 27 de mayo realicé una llamada de 7 minutos pero no puedo recuperar los datos del contacto con quien la tuve no veo alguna forma de ver el historial me podéis ayudar 

Hi folks My Zoom account is linked to my FB and YT pages, however I find the way to set up a scheduled livestream difficult to understand. Sure, there are the links you can use in the Zoom panel to stream (via the three dots), but if you want to schedule a stream, that's where it gets confusing, at least to me. That's because on the Webinar In-Session Settings tab for webinars, you can choose between 'Use Zoom web settings' or 'Customize settings below'.  I try to set up the latter - but you can only do it once, so I do it for FB.  That means I can't set up the stream to YT.   Plus the 'Connect video source' indicator on FB remains off. Obviously if there is no stream at that time then it might do that - but I have no way of knowing if the stream will work or not. Or am I misinterpreting the whole thing?  Is it that I can simply rely on the Zoom web settings - because the 'in-session settings' means that's for the drop down choices within Zoom?&n

I'm having an issue with the unauthorized down-grading of software occurring on our computers. In particular it seems that a recent change in the Zoom software has caused an incompatibility with all current Zoom meetings using software versions below 5.16. Unfortunately, we previously had version 5.15 which would not allow us to join these previously attended/scheduled meetings. The current software version is 6.1, which allowed us to re-login and attend the meetings, but then it was mysteriously just defaulted back to version 5.15 after an apparent forced downgrade.  We are on Windows 10, it seems folks in our group who has Windows 11 does not have this issue?

dear support, I got 3003 error when tried to cancel a recursive meeting in outlook which was created by our service account, but I can cancel occurrence one while cannot cancel the series one. please help. 

Hello all! I need your help with the following, I am the Zoom account holder and host of a very important meeting tomorrow - Wednesday 14th of August at 12pm EST.I've tried to assign a co-host because I am in the Caribbean right now and we are under threat of a tropical storm and I might lose power.I am trying to assign to "EDIT" the meeting and add my friend, but I get an error message saying: "Unable to assign XYZ.com as an alternative because the user cannot be selected at this time."Can you help please?Thank you!

Hello, My personal meeting ID link is sent to all my clients.  In the past, I would open the Zoom app, enter the Zoom room, and my clients would enter the waiting room and I'd let them into the Zoom meeting.Now, when I enter into the Zoom room I get an email that my clients are in the waiting room but not in the same meeting.  Supposedly, when I open Zoom app and enter a meeting, it is NOT the same meeting as the personal meeting ID I've sent to all my clients.  I have copied and pasted my zoom personal meeting ID link and put it in the weekly therapy invitations.  This has always worked in the past without fail.Now that I have a new Zoom account, this isn't the case.How do I enter into my personal meeting id link from my zoom app?  How do I configure my zoom app to always be my personal meeting ID that is listed in the web portal?I hope you can help because I spent 2 weeks in communication with a Zoom represe 

I run language classes online with a variety of clients. Although I am signed up and subscribed to Zoom Workplace, they are not. Is there a way for my clients to view their continuous meeting chat, without requiring them to take out a subscription to Workplace?

Anyone else missing the 'meet anytime' option on thier recurring meetings dropdown on the Zoom Desktop app and sick of havng to log into their browser to arrange this feature? yes me too! Leave a comment below stating 'bring it back' to get the developers to reinstall it ahead of the next app update!

How do I disable the new Tabs, or merge them into one, so I can see the shared screen & the participants at the same time, like before?

Hello, I’m currently using Zoom on the free plan while determining if it meets our needs. I’m trying to schedule a meeting that requires registration, but I haven’t been able to find this option despite following the guidance I’ve seen, including scheduling directly on zoom.us. I’ve tried logging in from different computers, but the option still doesn’t appear. Since I’m on the free plan, I don’t have access to direct support, so I’m reaching out here for any insight or guidance you can offer on this issue. I appreciate any help you can provide. Thank you so much!

I'm using GoHighLevel as CRM. Inside GHL I have multiple calendars and 99% of them are working. What I noticed is that sometimes a few Zoom Meetings are getting deleted automatically. I've reached GHL Support and they told me that there is a issue with Zoom (as Zoom is the ones that is deleting my meetings) How I can figure out how to fix it?

Hi, I recently downgraded my Zoom account from Business to Pro, and I’m having trouble accessing past meeting metrics that I could previously view. Can you help me recover the metrics and meeting data from when I had the Business account?Thanks!