Meetings

An error shows on the top of the page, and we also failing to create a meeting as of this writingexecute SQL error, method: PRIMARY.MeetingOccurrenceInfoMapper.getItems, rawSQL: SELECT meeting_number, occurrence, account_id, meeting_id, create_time, modify_time FROM ZMWEB_MEETING_OCCURRENCE_INFO WHERE meeting_number = #{meetingNumber}we also get other errors"invalid meeting ID" when were trying to delete previous meetings"get trashcan list failed" when we are trying to look into recently deleted

Hi, when creating a new meeting, I'm not able to save it as I get an error "Execute SQL error, method PRIMARY MeetingOccuranceInfoMapper.getItems, rawSQL: SELECT meeting_number, occurance, account_id, meeting_id, create_time, modify_time FROM ZMWEB_MEETING_OCCURANCE_INFO WHERE meeting_number = # {meetingNumber}"  I'm filling all fields as usually, in the web browser. Can anyone help or advise? It's quite urgent. 

when I'm presenting my ppt on zoom, embedded videos on my ppt lags. both me and the attendees can see the lagging. sound does well but video is choppy on ppt. if I select video alone there is no problem. ıt flows. but video on ppt while on zoom lags. can you help me? 

@608130  "What's New with Zoom Events | January 2024" Today I went to schedule a few new meetings. I went to confirm them in my Meetings list.  However, only the first one would appear.  There was a "new feature" that will only show you your scheduled meetings within a "Selected Time Frame".  You are required to amend the "Selected Time Frame" in order to view your scheduled meetings.   So, I clicked on the screen to change the "Selected Time Frame".  However, Zoom changes whatever date you choose for *both* dates, not one, then it will only show you the scheduled meetings for that *one* individual date.  The AI Bot in the chat box had no answers.  I'm guessing someone else has experienced this and/or has a workable solution.  Primarily, how does one change the dates within the Selected Time Frame so you only have one date change at a time (instead of both changing to the selected date)?   Here are my secondary quest

We have a conference room set up with big screen, camera, and mic/speaker on the table. When someone wants to use this for a Zoom meeting, they connect the cables - but they also have to change Zoom's settings for camera, mic, and speaker. When they go back to their desk or on the road and want to use Zoom, they have to change Zoom's settings again. This is a) cumbersome, and b) hard for some of our technically-challenged users to cope with. Is there any way to switch between groups of settings? Spelunking through AppData, it appears that settings are buried in a number of database files. (I was hoping for an ini or json file)

Hi everyone,I’m using Zoom on a Mac and had previously uploaded a custom background image. I’ve deleted the image, tried resetting my settings, uninstalled Zoom (even using Terminal and deleting library files), and reinstalled everything fresh. But the background still appears in every meeting — even though it shows as “None.” It’s like the image is permanently stuck and now labeled as “None.” Has anyone experienced this? Any tips to fully wipe the background from my account or force Zoom to refresh the virtual backgrounds?Thanks in advance!Sandra B1. 

I am trying to set up a Zoom meeting on the App. Under zoom meeting invitation. From Email does not exist . It is not the same email I sign on Zoom .How do I change the “From email” permentlly?

I have a monthly meeting that occurs on the third Thursday of the month. In want to add one additional occurrence that is on a different date. I recall that is used to be that if I went in to manage the meeting and clicked "Show all occurrences," that at the bottom of the list, there used to be a button to add a single occurrence.  I don't see that anymore - can someone advise me? This is what I see at the end of my list of occurrences, there's no option to add another occurrence:  

I've just downloaded the zoom app on my smartphone which is running stock android 10, without personalization of the manufacturer. I joined 2 meetings and in both of them I encountered this issue. The audio output of the meeting is from the internal speaker (I mean the smaller speaker on top of the phone that is being used in calls with the phone at your ear). Also, when I turn on the volume while I am in a meeting on zoom, the phone automatically picks the "call" volume, not the "media" volume. It is impossible to use the app this way because even at the highest volume the sound is too low. I feel like the sound should output from the hands-free speaker (the main speaker on the bottom of the phone) which has a lot higher volume than the internal speaker, but I haven't found any setting in the app to change the audio output. How can I solve this issue?

Hello,I am using Zoom on my Android phone (Samsung Galaxy S21 Ultra 5G).On sharing screen, I oppend in my Cellphone an App called Youcut.When I share the screen during a meeting using Share → Screen and enable Share device audio, the participants can see the App but cannot hear any sound.Here are the details:Android version:  Android 15Zoom app version: 6.65.34303I have already given microphone permissions and enabled Share sound.The media volume is turned up and no Bluetooth audio device is connected.The issue occurs whether I am connected via Wi-Fi or mobile data.Could you please advise if there is any known issue with device audio sharing on Android, or a specific setting required for Samsung Galaxy devices?Thank you,Boaz Oren

Hi, there!I would like to know if it is possible as a host to switch camera and audio to OFF for just a single or a few participants?

I would like to use an informational slide presentation before our program. I am not sure about about the equipment I might need.This is my agenda:In opening Zoom portal I plan to show information (Announcements) slides as guests enter. Do I begin share screen before or as I allow participants entrance?Following the opening slides, I begin my program with introducing speaker. Now I must prepare the presentation for viewing.  My question is how do I make the transition from opening slides to speaker presentation. Do I need two computers operating? I have the presentations on a usb. Thanks for your time. and expertise. 

Zoom doesn't want me to stay signed in. As soon as I sign in I get this message,Signed outYour session has ended and you need to sign in againOn multiple devices (iPad, Samsung phone, and windows laptop). I can't start a meeting or anything. I stay signed in for 5 seconds then get this message again!I have a Pro account.

After Recent Update My Zoom Application Fail to Connect on 5G Network, when I am opening my latest 6.6 version of zoom in my phone , my phone internet connection becomes unstable. This happening after the recent zoom application update. I am trying to convey this zoom support team but didn't find any support number or email id.

I can't enable Live Streaming in meetingI can't find livestreaming of meetings in Meeting (Advanced) to enable it

I have some clients that use zoom for their meetings.  Any time I click on a link to join one of their meetings, the zoom workplace also opens and I can't close it or else it will force me to leave the meeting.  How do I stop workplace from opening automatically?  I just want to click the link, join the meeting, and then leave.  I don't need or want anything else.  Thanks for any help.

Hello, can anybody help me with troubleshooting zoom?Meeting organisator has a list of emails, he does not send any invitations. Other people see the meeting in their accounts. I don't see the meetings. The problem is on my tablet and on one of my phones. I see the meetings and can participate on another phone. Yesterday I was able to see the meetings in zoom web interface on my tablet, I was able to start the meeting somehow. But now all the meetings disappeared. What should I do? 

I updated to the newest version, and now my background is slightly blurry. Has anyone else had this issue, and if so, did you figure out how to make it clear again?Thanks!

When the meeting starts, it is automatically recorded. When it's over, it will be confirmed that the cloud-recorded edition has been sent.However, I am not an advanced edition user, so I could not find the cloud-recorded edition.When I try to locate the record on my Mac, there is no such file.When I set up to record the meetings locally, that is, on my Mac under my account, it shows that it is already locally recorded. I am kinda in a bad loop here. Could someone help me with this? Or tell me a number that I could call to reach? I called the Hong Kong office, but it was AI.Thank you so much. 

I don't have time to search for needles in haystacks!  Just this morning I wanted to view my post from last night and nothing comes up that links to it.  This is not exactly a user friendly forum.

The support article at: https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-during-screen-sharing tells how to share computer sound, but I need more than that.   I teach music theory/composition via Zoom, so I need screenshare PLUS microphone PLUS computer sound, simultaneously.   How can this be done?

Hi,From recent meeting details in the Zoom dashboard, there's a new column called "Join Meeting Time." What is it? Thanks.

I am the host on my club business account but another club member will be hosting the meetings moving forward.  How do I change the host on the account? 

I was working with a customer who had a brand new Dell XPS 15 9520. They are experiencing a problem with audio as follows:1. Audio works completely fine (mic and speakers) outside of Zoom2. When joining a Zoom meeting through their Outlook calendar, Zoom seems to disable the audio devices altogether. Zoom says that it is unable to detect audio devices and to switch to another device. This issue persists after the meeting has ended and then the PC will not play any audio. The sound devices are still listed in the device manager. 3. When the PC is rebooted, the audio comes back. When starting a meeting from the Zoom desktop client, the problem does not occur. This seems to only occur when the meeting is joined via invite link on an Outlook calendar. For troubleshooting:1. Reinstalled Zoom desktop client and Zoom Outlook plugin from zoom.us2. Uninstalled NVIDIA audio driver3. Installed realtek audio driver 6.0.9285.1 from dell.com/support. I have not seen this issue on any

At some point I stopped being able to schedule recurring meetings. I just started receiving the mentioned code. I had subscribed into and integrated it with Calendly and then canceled the subscription. Not sure if this is causing it.