Meetings

In the past, I have used a virtual background.  Recently i changed my ZOOM password.  Now Virtual Background does not work.  I go to Virtual Background, "Manage Backgrounds", I see the background I want, but I cannot select it.  It does nothing.  But under the background, it states, "Uploaded by Admin."  What does that mean?  How can I can change it, so i can use a Virtual Background?

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I'm pretty sure I know the answer to this, but I am supposed to check... About a month ago we had an employee leave the company.  The account was deactivated.  Now today someone is looking for a recorded meeting from that account.  When I went to look the account is totally gone, like it was deleted (which I didn't do).   I imagine that recording is gone, since I don't see it anywhere in our account.  And...do deactivated accounts get deleted eventually?  Or do I need to figure out if someone else deleted the account? Thanks!

Hello, im having online guitar lessons and when i use zoom from my mobile phone it works fine, but when i try from my laptop my guitar is muted. After some research i found out what the correct audio settings are, but it still doesnt work. I have unclicked the "auto adjust mic volume" button and clicked the "enable original sound for musicians" button. Then when in a meeting i click original sound for musicians on, on the top of the screen. Still my guitar is muted. Can anyone help me? Even the teacher doesnt have a clue. How do i fix this?

I followed the directions to sync my zoom calendar to google ( Then under (1) “Profile” tab, go to the (2) “Calendar and Contacts Integration” section and click (3)”Configure Calendar and Contacts Service” button, Then select the option for “Google” and select “Next”., The next screen will display what permissions you are allowing Zoom to have over your Gmail account. For our purposes we want to leave both options selected and click the “Next Button”., I confirmed the zoom account + google calendar were the same, gave permissions)  I also made sure on my zoom app that it has calendar syncing with the same Gmail address.   A zoom meeting I'm invited to it on my personal calendar but NOT my zoom meeting list. My zoom meetings are NOT showing up on my google calendar. Any suggestions?  As you can see from the screenshot, the 2 meetings I have in zoom are not showing up on my calendar.   

In the past, when i would login to the same zoom meeting with 1 account multiple times, each subsequent connection would be warned that polling would not be available or something to that effect. Recently, i'm not sure when it changed, this warning no longer appears. Also the polling window now shows up for all sign-ins where previously didn't. The interesting thing is that it lets all sign-ins vote in the poll but which ever sign-in is the first to submit gets the vote. The second and subsequent sign-ins do not get tallied.  I know it's not common, but in my environment where people share their webinar links and account information, the warning was at least a reminder to people that they needed to use their own account in order to make sure their votes got tallied.  Also i'd like to take this moment to suggest that there should be control over who can receive or disable polls. 

Last month, I set up around 50 meetings spanning Jan-Dec 2025. This week, I am trying to schedule additional meetings for 2025, but I can't add anything past 9/24/2025. I'm following the same process as last month with similar meeting details. Is there something I need to be doing differently?

I took the most recent update - i don't recognize this product any more.  I have it linked to my fathom account and now I am having the most difficult time logging in to meetings i have been invited to.  My account doesn't permit live chat - wtf??!!!  this is not service - now if i don't use the right tags here it blocks me as well.  this is beyond frustrating.  PS have been a zoom user for about 8 years

While having a meeting Zoom push me out of the meeting. Sometime 4 or 5 times in a 60 minutes meeting. Automatic assign a host while reload and open again.

weird thing keeps happening where all controls will freeze/become unclickable and i can't quit the app, but strangely the audio and video are fine? it's happened 3 times so far and i can't find an answer online. has anyone experienced this?  for reference:using version 6.1.11 on a macsome meetings i was the host, others just a participanti have a monitor connected to my laptop, which was open/not in clamshell mode all 3 times this happenedplugged into a power sourcerestarted my machine multiple times 

Hello experts, Does anybody has the same problem ? I have been using zoom as part of my work since several years on Linux.Since the upgrade on 6.2.0 (1855), During a meeting, depending on the other participant version I think,  It does not allow you to share a window application. The option is no more available. You can only choose to share a part of the screen. I am using X11 on mint (ubuntu like). Thanks

Hi, I've come back to work after a break to discover the new Zoom Workplace and am struggling to log into even my own meetings and now cant share screen (the presentations open on laptop are not showing as open in the share screen) I've tried to download new version of app but it keeps saying i am on 5.5.10 and need version 5.16.6 or higher and to call my IT dept, I'm self employed and don't have an IT dept! I need to get this resolved quickly but can't even access the tech support by phone as i can't type in a £ sign it requests me to at end of id code!!

Pendant les réunions zoom je ne peux plus accéder à l'onglet "son pour les musiciens"., normalement en haut à gauche de l'écran .Je ne peux donc pas l'activer. Les sons musicaux ne sont pas entendus par les participants.Comment récupérer cette fonctionnalité?

We have a participant that we have asked not to join our meetings anymore.  He has broken many of our group rules and we have talked to him about it.  He now joins the meetings under different names on different devices.  He became very confrontational when we talked to him and tells many other people that he doesn't intend to stop.  How do we solve this?

Can I get the saved audio transcription file (VTT) if I record to my computer?

As the host, I am not showing as the main speaker on "speaker view." Other participants are showing up when they speak, but not me when I speak. It must be something in my settings because this happens on my backup laptop as well. 

Recently, when I am logged in in my account and when I go to the Tab "Meetings", the meetings are not displayed there. There seems to be a problem with Zoom. E.g. I have connected Calendly and when I book a call I have to copy the link from the calendly mail to get access to the meeting by myself! When I logged in, the space for the meetings is just white

I have a meeting I join every day via Zoom, and each time I enter the meeting, after a minute or two, Zoom kicks me out without any reason, and I don't see any error message. It just logs me out from meeting. When I try to rejoin, the problem repeats.My internet connection is excellent, and I have tried multiple devices (laptops, mobile phones, and tablets), but the same issue persists.I have not been banned from the meeting.The meeting settings are correct, and there are no restrictions on the number of attendees or anything else that could cause this.

Hoping someone can help. We do basic digital literacy coaching with learners remotely via Zoom. Our coaches often use the Remote Control feature in Zoom to access the learner's computer in order to put links on their desktop so they can practice digital skills, or in order to open apps for learners or do other things on their desktop while they learn digital skills. PROBLEM: One learner has a Chromebook. When the host tries to get the learner to give Remote Control to her in the Zoom meeting, this feature is not available on the Chromebook. What do we need to do so the learner's Chromebook allows this feature when using Zoom ? Is Remote Control available on a Chromebook ? Thank you for any help on this !Caroline

【デバイス】ChromeBook（ブラウザ版、Google playアプリどちらも) 【状況】・以前は問題なかったが、数日前から突然相手の声が聞こえない・こちらの声は相手に聞こえる・私以外のメンバーで会話すると私以外には聞こえる・スピーカーテストは聞こえる・Googleミートは聞こえる・iPhoneでログインすると聞こえる 上記から、こちらのスピーカーが壊れている・オフになっている、相手がミュートにしている、などは考えづらくChromeOS版Zoomの不具合な気がしますがお分かりになる方いらっしゃいますでしょうか。よろしくお願いします。  

 

please help - Zoom in mobile device - Error while disconnecting the Installed 6.1.11.x and Joined a meeting. after the meeting the app is not closing the call. It is hanging even if I 'leave meeting'. The app is not closing, it restarts itself and trying to connect to meeting.. but not connecting.. just waiting.. I could not join any other meeting, background app is killing the battery. Need quick solution please.  

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I computer recorded my meeting today and now I can't find the file anywhere. I have checked all the ways to access it and nothing shows up. Any way to recover quickly?