Meetings

When I am on a Zoom conference call (number of participants does not matter) and I put myself on mute, the audio I hear from other participants starts cutting out. I get 2-3 seconds of audio and then 3-5 seconds of nothing. I also get an "Unstable internet connection" notification at some point. However, as soon as I unmute myself, everything is fine and goes back to normal. Both my wife and I are on different computers (me a MacBook Pro, she a Windows 10 laptop) and are experiencing this problem. Not using VPN. Makes no difference if I am hardwired or using WiFi.Seems to be a known issue:https://www.reddit.com/r/Zoom/comments/k7cqyw/audio_cutting_out_when_muted/https://www.reddit.com/r/Zoom/comments/ipqcsx/audio_cutting_out_followed_by_internet_connection/https://www.reddit.com/r/Zoom/comments/ijh2hs/zoom_audio_cuts_out_for_a_second_once_every/Some people seem to have luck "solving" this problem by using a VPN. I've also tried the noise suppression and signal processing options.This s

Hi there, My music partner and i have been enjyoing playing together over zoom using live performance audio mode.  We both use audio interfaces and mics during the sessions and all the audio from the mics is transmitting well. However, neither of us is able to hear the other play midi instruments in Logic Pro. In 'original sound for musicians' mode this was not a problem.  Is there a way to share this audio in live performance mode?  Thank you for your help! 

When I share an audio file in a meeting, there's a pen over the stop button of my audio file preventing me from clicking on the stop. It also happens with video files. It's very annoying. How can I get rid of the pen and have the STOP button clear when sharing my screen?

I had a conference with 20 people, but unfortunately, I couldn't log into Zoom for unknown reasons. When I entered the conference, the participants couldn't hear me, and then they couldn't see me. When I switched my account and logged in under someone else's account, Zoom granted access to audio and video. The device I used to log in is fine, as I constantly work from it in Zoom. What could be the reason for this problem?

We bought the translation service and tested it out with one of our spanish speakers and she was unable to understand what was being translated.  She said it was just random things - as we were testing out it typed up "david bowie" in the bar and we said nothing about David Bowie.  We are not able to test other languages at this time. I was also under the impression that any attendee would be able to change the captioning to their preferred language, but it will only allow one language to be translated during the meeting which was very disappointing. I know $5 per month is not a huge amount, but it does not work as advertised.

Issue with file sharing in the chat sectionZoom does not allow me to share a file form my computerOnly options avialble: SharePoint, OnedriveThe icin My Computer is disabled

When I enter zoom I have a "Failed to detect microphone" pop up.  How do I fix this 

Hoping someone can shed some light! I am unable to see and generate a registrant report for a Zoom meeting.  When I do a search for the report using the dates, nothing shows up. A separate search using the meeting ID doesn't bring anything up either. I have a paid enterprise license, registration setting is required and set for automatic approval. Any help would be greatly appreciated!  Thanks, 

As of today, 9.3.2024, my Upcoming Meetings will no longer show recurring meetings beyond one month. It will only allow me to see a 30-day look. 

Hello,I hosted a midterm on zoom today and selected the option for it to automatically record the meeting. Once the meeting is over, I go to find the recording and it's nowhere. After some googling I find out that the recording doesn't work if I didn't host it on the app??? I'm very confused because there was no alert or warning that the video wouldn't record and now 150 points are on the line for me and an entire group.  PLEASE HELP THIS IS URGENT!!!!!!! Is there any way to recover the recording?? The recording light was on which is why I'm extremely confused. Would Zoom record the meeting just to trash it because I didn't do it on the app?!?! PLEASE HELLPPPPP!!!

Hi! I am running a meeting with two separate blocks of time where participants will be in breakout rooms. For the first block, we will randomly assign participants to rooms. When we return to the main session will the breakout rooms reset? Or can I reopen breakout rooms for the second block and people will go back to the room they were in before? Thanks community in advance

Hi, when I screenshare, my audio distorts for people listening. It crackles I've tried everything I can think of. Anyone having similar issues.I'm not the best technically but I get by. I can usually sort these things out.It's frustrating.  TIAYvonne

This problem just started. I tried restarting computer, deleting and redownloading zoom, etc. The computer has no audio issues when not sharing sound on zoom. The zoom profile has no issues sharing sound when logged in on a different computer! Please help find a solution!

Hi! I can't download the meeting recording from cloud storage. I get the error: "The media could not be loaded, either because the server or network failed or because the format is not supported." What could be the reason? How can this be fixed?I tried restarting the laptop and opening it in a different browser. But these actions didn't change anything.

Hello, I see the option to "add breakout rooms" during a meeting when I am logged into one Zoom account, but not when I am logged into another (through a different employer). Can anyone explain why? Thank you!

I am currently working on an integration with Zoom and have a few questions regarding the process of creating multiple meetings without requiring the user to log into their Zoom account.I am using a Zoom Server-to-Server OAuth app alongside the Zoom Web SDK. My goal is to create multiple Zoom meetings programmatically without needing the user to log in each time. Specifically, I would like to understand if I need to create multiple instances of the Zoom General App in order to facilitate the creation of multiple meetings simultaneously, or if there is a more efficient approach.Here are my key questions:Is it necessary to create multiple Zoom General Apps to handle the creation of multiple meetings, or is there an alternative way to generate multiple meetings using the same app instance?What is the recommended process for creating multiple Zoom meetings using the Server-to-Server OAuth app without requiring user login?Could you please provide a detailed explanation of the workflow for m

I have updated all of my drivers, checked app permissions, disconnected other apps that use audio functions, uninstalled and reinstalled the desktop app and no matter what account I sign into I cannot hear audio from Zoom on my computer. When the Zoom app was "Zoom One" I didn't have this problem, the transistion to "Zoom Workplace" has been nothing but trouble. I have asked for help with this with both my private, paid account and my university provided account and haven't be helped. I don't see a point of continuing to pay for Zoom if it is not working and I can't get help for this. 

Ontem realizei a gravação de uma reunião e quando fui clicar para convertê-la como já fiz outras vezes com outras gravações, não funcionou. Aparece apenas um sinal de carregando por 1 segundo, desaparece e nada acontece.  Já tentei algumas soluções sugeridas na internet e nada funcionou, precisava dessa gravação para um trabalho. Será que poderiam me auxiliar?

I'm trying to apply new settings to Zoom so I can livestream into my Facebook group.I understand that I must use the Custom Streaming Service. I've gathered the URL and 2 keys from FB. However, on this Custom Streaming Service page, it's now asking me for Username and Password.  To which platform: Zoom or Facebook? TIA

Running Sequoia 15.0 on 2020 Intel iMac. (previously ran Sanoma latest version.) Zoom Workplace app Version: 6.2.0 (40111) installed. I had a free zoom account which worked fine except for 40 minute time limit. Updated to single Zoom Workplace account. Worked fine for two weeks, maybe 3 meetings. My internet connection is fine. Updated to Sequoia, the next day went to start scheduled meeting I hosted but meeting failed to connect, either via app or online. Invitees with link were able to join meeting without me. I tried things, cycling Mac…  for an hour with no joy. I also have MacBook Air 2024 silicon running Sequoia, Installed Zoom, doesn’t work same way. Over next days tried many things including deleting and reinstalling Zoom app from links in Zoom page content, nothing. Then I noticed the download center. Downloaded and installed app , silicon for Air and Intel for iMac. Zoom worked after that on both. Days later tried Zoom on iMac and same

This seems like it should be the easiest thing to do, but I can't find it. I just want to create a list of Zoom IDs that I log into regularly, so I can easily access them from within Zoom.  I went into contacts, and tried adding one there, but there is no field for Zoom ID.  I put it in the phone number, but that's really not ideal. The autopopulated list of IDs doesn't associate them with names - is there a way to do that, and add to that list? Thank you

Hi, I have an installation with Poly Studio X70 in Zoom Room mode connected by USB to a Biamp Tesira Forté DAN VT.Both devices are in the las version of firmwares and OS. The issue is that audio randomly stop working well (something like extra processing) that it makes a lot of distorsion. The system needs between a day to reproduce that issue. Once we send Biamp Tesira configuration again to de DSP, it starts to work well until it stops randomly again. Any experiences on that? Regards

Since going to Zoom workplace, I am having Freezing keys while on a Zoom and freezing Zoom video. I do not need all the new features of the workplace. Can I just go back to regular Zoom?

Hello I am 20 year old I was asking if anybody had a meeting I could join like yoga or a calming class

I host small, invitation-only events for women professionals via Zoom. I've been doing it for months. Suddenly, after I invited 3 people to a new event last Friday, I've received two registrations from email addresses that look fake, with male names. I emailed them to ask if we'd spoken before, but no response from either. I'm concerned for two reasons:- First, I have no idea how they got access to the invite/registration link in the first place. I'm 99% sure it wasn't through anyone I sent it to. Do they have access to my Zoom account?- What other information can they access, or are they phishing for?Thanks for any help!