Meetings

I'm using the current version as of today (6.5.7), but I'm at a loss to know where the Use Dual Monitors switch has disappeared to? I know it got moved a few versions back from the General tab into the Meetings & Webinars one, but I can't find it anymore. Has it moved again or be renamed to something else?

Hello, my organization recently switched to Zoom's "Workplace Pro" for non-profits. For the past four years, under our previous Zoom account, we recorded our member meetings with zero issues. Occasionally we'd record them to a computer instead of the cloud, but we never had any issues retrieving the recordings. We have recorded one previous meeting under our new plan with zero issues. However, this Monday, the meeting host followed all of the usual steps, and all of the people attending the meeting heard and Zoom's notification that the meeting was being recorded, and we also heard when the host ended the recording. However, we never received any of the recording files, and Zoom support is telling us that the recording was never initiated. I was curious if anyone has a an idea of what happened here? Does Zoom ever have glitches like this? There didn't seem to be any issues with our host's internet bandwidth during the meeting.  Thank you! 

Is it possible to store and retrieve more than one recording during a zoom meeting?  If I make more than one recording (using stop/start a new recording) I can only find one recording on my computer.  Where is the second recording?

It is absolutely frustrating every time I close a zoom meeting the application remains open and minimizes itself to the notifications area. Who thought this was a good idea? I would like to close the application and be done with it. This becomes a multi-step process to close out of zoom after every meeting that is a waste of my time. It's even more infuriating that there is no way to turn this option off. I've searched the forum for similar posts and the zoom team marked it as solved. The issue is NOT solved hence why I am resurfacing this issue. It's a complete disregard to the end user and such a waste of resources.  Please develop a real solution for this problem before closing out this topic.

Hello, does anyone know how I can recover a pdf file that was sent to me through the chat feature? I clicked on it during the meeting and it sent to my download file, but once the meeting was over, it was no longer there. I have searched every single file on my computer and nada. It is essential for me to recover this file to finish my job. pleeeeease tell me it can be recovered???

Hello - I have "Bose SoundLink Flex (Gen 2) Bluetooth speaker. It is producing very low sound during Zoom meetings/webinar (on mobile app) but same spear is working very fine while working fine with YouTube or other audio/video player. Considering that the issue likely lies with my Zoom app, not the speaker; Please let me know how this issue can be resolved?

I am having difficulty with the zoom invites I’ve Been receiving,  as they have no meeting ID or tab to tap onto the call- there is one HTTPS tab which only takes me to google maps - but when I look at the message there’s no option to tab onto a link that connects me to the call ? Is there anyone out there that can help me understand why this is? 

Please, PLEASE...is there any way that I can speak with an actually person instead of the AI bot? Our account details have changed but we didn't change them. I have the account number, the email, the invoice number and everything but the bot can't help. I am getting an error message saying "Having trouble signing in with this email..." It won't even accept the email address so that I can go to the next page to enter the password. We haven't changed anything on our account and I have the invoice to prove we paid for the year.

Hi everybody,We have instructors who use our main Zoom instance for teaching classes.  However, some of those same users need to use Zoom in HIPAA compliant environments with additional setting restrictions.  We can't use the Group feature because we'd need to move the instructor into, and out of, the group, depending on whether they're teaching or needing a HIPAA compliant environment.Would creating a subaccount be the way to go?  Any pitfalls we should be aware of?  Ultimately, we want the user to log in with one set of credentials and choose whether they want to use the main instance/site or the HIPAA instance/site.Any recommendations would be appreciated.  Thank you!!

It would be really great to have the option to set (or at least see!) my display name every time I join a meeting, at the same time that we get a prompt to check our camera and microphone settings before actually entering. Sometimes I use Zoom for work in different settings where I would like my name to display differently. I would love to be able to set the display name every time I am about to join a meeting, without having to go into my profile on the Zoom website. Is there a way to do this in the existing UI? Or would this be a new feature?

Can you use Zoom Phone to send out a SMS to remind attendees of future Zoom meeting with the link attached?

I can't seem to flag this to Zoom but here's what's happening. Please help or report if you can! AI Notetakers seem to be able to AUTOMATICALLY BYPASS my waiting room in Zoom calls hosted in my Zoom room. This has happened with Otter and other platforms!!!! This is a HUGE BUG.Today, I had started a cloud recording, but then the AI Notetaker of a participant shows up and overtakes the ongoing recording without my permission or consent. This has happened multiple times.- As a result, I do NOT have the recording of my session today, even though this is my account!!!!- I even asked my assistant during the call to confirm it was recording and she said it still appeared as the recording was happening, but when the call ended, she saw that it did not record for us - it must have only gone to the person with the AI Notetaker (who is just a student of the course!)  Please help or advise! This is a HUGE problem if AI Notetakers can bypass waiting rooms and supercede recording

In the past year or so, Zoom keeps making changes that make the entire experience terrible and more laborious. Commonly used features are being put behind multiple steps. At least give us the options to revert to how it was or to edit things? 1 - No "End Meeting" button anymore from Meeting Controls whilst screen sharing, you have to click on "Show Meeting" first (or end the screen share) in order to see the option  2 - Screen sharing options now on 3rd "Advanced" tab 3 - Screen sharing via AirPlay no longer works. The "Zoom-device-name" item doesn't show up. I have "AirPlay Receiver" switched off as suggested by Zoom Support. I tried again after switching it back on to see if that worked but it didn't.  Why is Zoom determined to make life harder and more complicated? For issues 1 and 2, there's nothing I can do because Zoom have made the changes in their apps and I've scoured all possible settings but there's no option to move stuff around for those

Hi I am curious about the chat notification sound in Zoom meetings. Despite having all notification settings enabled and my profile set as "available" instead of "busy", the issue persists. Why has Zoom not been able to resolve this issue for such an extended period? I have been experiencing this for long.   We have an important meetings that take place frequently with partners located in different countries and meeting time duration is for 3-4 hours. the communication process is via chat,  Not receiving chat notifications forces us to constantly stare at the screen, causing strain on the eyes and hindering our ability to focus on other tasks simultaneously. Any assistance would be greatly appreciated.

It seems that there has been a problem with the program's voice looping suppression system recently. We use Zoom meetings every day. The looping prevention in our system itself is working properly. This phenomenon appeared for the first time today. The other party used the laptop's built-in speakers and built-in microphone, not headphones or earphones. Our voices came through the other party's microphone, making it impossible to have a proper meeting.

The tasks icon keeps showing a red dot like I've got something to do there. I click tasks and nothing is there. The dot goes away for a bit but comes back every time I'm in the app. It's really annoying to pretend like there's a notification when there isn't. There also does not seem to be a way to turn this annoyance off. Please fix it This is version 6.6.5.34303 on Android 14, Pixel 5.

I recorded several meetings on my computer. Now I understand that there is a transcription option for meetings that are recorded on the cloud. Is there any way to upload those meetings on to the cloud in retrospect? I need those meetings transcribed...

Hi! I'd like to know if it's possible to disallow programmed participants to join meetings? I've been experiencing frequent bot attack on my meetings. I think allowing participants to join only through zoom app would be preferable it this case.

I want the co host share ONLY computer audio while the host share screen, how can i achieve that?

I joined zoom meeting and shared my screen with audio and it was working they could hear me on the other side, however 20 minutes later I didn't touch anything and  poof sound stopped and I tried changing out put please help

I can't seem to locate the button that says - reports I need to see who has joined my zoom session and export a list.

The Zoom intruders have are using the Raise Hand feature to disrupt our meetings by continually raising and lowering their hands, causing the boxes to jump around in gallery view. We really, really need to be able to disable raise hands in meetings, same as we can in webinars. Please give us this important security feature!

I just upgraded to MacOS Ventura but this question would apply to earlier MacOS as well. Ventura makes it easier in System Preferences to see Login Items. For some reason, the Zoom app is showing as a login item? I know how to turn it off, but why is it there? What does it do as a login item, and why would I need Zoom running in the background all of the time? I use Zoom 1-2 times a week for meetings, clicking on emailed links. Thanks -

when I set up to host a meeting, when I start listing the invitees some of them their email address is already in the system and automatically populates, but how can I add those who are not in the system how do I manage to get them to auto populate?I have tried everything I know to do. And the website is laid out differently than what I see when I try to get into the Zoom site.

How do I add an alternate host to our upcoming  meeting for a non-profit ? It is not letting me add an alternate host.