Meetings

I recorded a zoom meeting to the cloud without having the zoom pro. When the meeting was over I purchased the zoom pro but I still don’t see the recoding on my cloud. Is there anyway to access that recording. 

 hello, we are having issues,  with our Zoom meetings at the Kingdom Hall, the person at the podium, can not clearly see who is  raising their hand on zoom, is there a dédicated forum, for this questions? How to get in touch with developers or people who can implement this feature in the Zoom meeting program? Tanks in advance 

On June 13, 2024, Zoom literally stopped working on my desktop (PC). I finally uninstalled it.  Then reinstalled and signed in.  I had to reset all my settings.  My gut says it has to do with Zoom App.  I only use ZOOM in a browser and never on the phone.    TOUCH UP MY APPEARANCE which has numerous features I like .... it is gone!    The zoom AI cannot understand ...and I am using exact ZOOM language.   Any suggestions on what happened or where it might be?   I hate to uninstall again...and reinstall... who knows if I will get anything back! 

I've recently bought a Samsung tablet for my zoom work meetings as my laptop is on its last legs. However, I can't find the touch up my appearance on it. I've followed all the instructions online but the option isn't there. Can anybody please help?

Hi everyone, I'm experiencing a bug on my Ubuntu 24.04 system. While remotely accessing another screen, the Select All, Copy, and Paste shortcuts aren’t working properly. Most of the time, I’m trying to copy something from the remote screen and paste it there, not between my local PC and the remote session.

I am using Zoom for teaching students in different states. I have multiple computers with Zoom and some have the Annotation screen. Some do not. Is there a way to "upload " the annotation screen to a computer from Zoom? The whiteboard isn't always a useful tool for my students with low vision.

I offered a free, public business webinar with an Eventbrite registration. I knew all attendees personally/professionally, except one, when the meeting started. I admitted everyone who was waiting into the meeting. I had asked that person to turn on their video and change their name. They left. After they left, about ten minutes into the meeting, someone (a known participant) shared their screen (I allow screen sharing and will be changing this setting). It showed a pr0n site with a live video. After realizing that the participant didn't have control of the screen sharing on their end, I took over the sharing and shared a view of my desktop. Someone started scribbling/annotating on the screenshare and wrote an obscenity. Everyone left and rejoined the meeting, and the same thing happened again, but under a different, known participant. This makes me think that some code is embedded in my Zoom meeting room that hijacks participants' screen sharing. I have a Zoom Marketplace Pro account.

I made a video with a guest. I down loaded it from zoom. It is not showing us in gallary view even though I set it that way when I recorded. How do I fix it?Thank you.

I need to send out a recording, but it recorded in the local recording instead of the cloud. How do you convert a local recording to a cloud recording?

I’m using a ThinkPad L13 Gen 5 (Type 21LB, 21LC)Lenovo Product Page When I turn on the camera (Video ON) in the Zoom app, the application freezes for about 2 minutes before the video starts working. Here are the details of my environment: Zoom version: 6.6.15968Camera firmware version: 10.0.22000.20375Intel Graphics driver version: 32.0.101.7026Has anyone experienced the same issue or found a solution for this problem?

I installed and connected the Zoom for Outlook add-in on my Mac. The add-in, Zoom desktop software, and my MacOS are all updated. When I add a calendar event in the desktop Outlook app, Zoom appears in the toolbar, but when I click Zoom > "Add a Zoom meeting", I get the "Adding Zoom Meeting..." pop-up, a circle spins for a minute, and then an error: We're sorry, we couldn't access Zoom. Make sure you have a network connection. If the problem continues, please try again later."  Notably, if I switch over to the Zoom app calendar, I can see an event created there with a Zoom link (it just does not successfully transmit that data back to the Outlook Calendar event). The Zoom add in does work if using Outlook on the web. My internet connection is otherwise fine. Any ideas? I have tried un-installing and reinstalling both the Zoom desktop app and the Zoom for Outlook add-in several times with no results. Running MacOS Tahoe.

Is anyone else running into issues after installing Zoom Workplace? We've installed it on a couple of workstations but after they login to Zoom and try to run a session, the session window pops up then goes away never starting the zoom meeting. We're then having to uninstall Zoom Workplace and installing an previous version to run our Zoom Meetings. Reported this to Tech Support and waiting on a solution, any information is greatly appreciated.

There is a kind of "hint" message that displays along the upper corner of the application window, which is impeding upon my ability to work.  the message displayed, "Drag to desktop 2 to share" is obstructing my view. I have a 4-monitor screen set-up, and (while hosting) I'm sharing all windows from a particular application.  The application I've chose to share has multiple windows across all four monitor screens.   I understand to "Share all windows from an application" means I'm required to determine which one of my four monitors will be used to share any windows associated with this app.  I've chose to use "Desktop 2."  Although Zoom doesn't allow me to share multiple monitor screens at once (which I would certainly prefer over sharing multiple app windows in a single screen, since squeezing my 4-monitor workflow into a single monitor is not conducive for displaying my productivity "live" so to speak), I do still appreciate that Zoom allows me

Help!  During our AA meetings we allow emojis in the reactions, and it's mildly distracting but fine.  Now they float up the screen, and the only answer is to turn off reactions.  This would piss people off.   It appears that you can limit reactions in webinars.  I suspect Zoom did this on purpose to force people to upgrade.  But our meering ID numbers is years old, and I don't know if making it a webinar would look different.  My concern is unmuting.  Once the meeting is going, we allow people to unmute themselves.  Is that true if we upgrade to webinar?  Can we retain our meeting ID number?   Help PLEASE!

Everyone in our company has just noticed that all recordings (saved to the Zoom cloud) are now only 640x360.  Why?  My friend tried with their work account and it is doing the same thing.  Only saves as 640x360. This used to be much higher resolution.  What happened? 

Hi! I have an opportunity to try a older USB headset device, the Plantronics Blackwire C720-M. For example, in meetings at Zoom. I use a laptop with Windows 10. In the article ”Supported USB HID devices for the Zoom desktop client”, under Poly, there is a list of supported HID devices made by Poly where, among others, the “Blackwire 7225” is listed.The Plantronics Blackwire C720-M, which is from 2013, when the company was named Plantronics & Polycom, is not listed. On the other hand, in the article, under “Limitations”, it also says: “Supported USB audio devices on Windows are not limited to this list. Generally, the Zoom desktop client on Windows supports buttons for devices made by these manufacturers: AVer, Crestron, Jabra, Logitech, Plantronics, Polycom, Shure, Yamaha, and Yealink.”. Taking the above into account (for example the mentioning under “Limitations” of both Plantronics and Polycom) it makes me a bit uncertain when it comes to the Plantronics

HelloAny time I create an event in google calendar using the zoom add-on to add a zoom meeting the attendees will get the initial invitation and then immediately an updated invitation.  It says:This event has been updatedChanged: conferencing, description Also when I create events for someone else's calendar the invitation comes from them the update comes from me Is there a way to stop the updated invitation from being sent? I would like to avoid generating duplicate emails for one event. None of these are practical as a long-term solution:If I create the event in zoom it does not happenIf I create the event first in google calendar with the zoom meeting and then separately add participants it does not happen( this does not work  when creating the event on another's calendar)  

We scheduled a meeting a few weeks ago and generated a link from the invitation, which was then sent to a large group of participants. Unfortunately, now when trying to access the link, an error message appears stating that the meeting ID is incorrect… a disaster! Is there any way to correct a meeting ID?

Hi, I ran into the following problem yesterday. Despite having the options toggled (Settings -> Recording -> (x) Record video during screen sharing -> (x) Place video next to the shared screen in the recording), my recordings did not have the camera view. Trying to understand what happened, I have found that Zoom adds the camera view to recording only under certain conditions:If I select RECORD, then SHARE, then Screen 1 (Entire Screen), it does not add the camera view on the recordings.If I select RECORD, then SHARE, then Powerpoint (Application windows), it does add the camera view on the recordings.I am able to reproduce this behaviour consistently. Thus it appears that the reason why the camera view is missing on the recordings from yesterday was because I shared my entire screen and not the Powerpoint application. Why is this the case? The inconsistency of this behaviour does not make any sense to me.Unless I have missed something and th

I recently downgraded my Zoom plan from Zoom Pro to Zoom Basic Plus and had a frustrating experience when my meeting abruptly ended after 40 minutes. I couldn't find any clear instructions on Zoom’s website, there was no way to contact support, and I couldn't locate any helpful posts on the topic. Today, while hosting a meeting, I figured out how to extend the meeting time on my own and would like to share the method. 1. There is a common misconception that the extension button appears as soon as the meeting starts. This is incorrect. In my case, the button only became active about 20 minutes into the meeting.2. The extension button appears at the top right corner of the Zoom meeting window. It is located just to the left of the buttons used to maximize or close the window.3. The extension button is not visible unless you move your mouse to that location.I hope this information is helpful to other Zoom Basic Plus users. For reference, I am using Microsoft Windows on a desktop comp

on the basic plus plan, can you use 2 extensions in the same meeting For example, if you want a same meeting to go 100 minutes, 40 minutes +  40 min extension + another 40 min extension can be used?  

We have the automated translated captions add-on and it works pretty well.  Even on the recording, you can choose from a long list of languages for translation of the recording.  Now I'd like to grab transcripts of a few different languages but I only can see the original language (Spanish).  If I watch the recording, I can see the transcript being played in any language along with the recording, but how can I download the transcript in a language other than the original?

Hello,Is it possible to get a link on a zoom record that will start at a specific timing?Like it is possible on wistia with the wtime option or in Vimeo with the #t option or in Youtube ? I have the record link, and I'd like that when people will open the link, it will start at a specific time (for exemple at 7'30 and not at the beginning).Thanks for any help.

In my organization, we’ve observed that several users are experiencing issues with the background blur feature in the latest Zoom client versions (6.5.6 and above). Specifically, the blur function fails to activate and, in some cases, causes the application to freeze. we addressed this by rolling affected users back to version 6.5.1, which appears to resolve the issue. To further investigate, I installed version 6.5.7 from the official Zoom website and tested the blur background feature. Unfortunately, the application froze during the attempt, and the background did not blur. 

Tried resizing, adjusting width and height but nothing that is done will fix the problem with Zoom adding space above and below the photo. How do I get rid of the extra space Zoom puts above and below profile picture?