Meetings

I have reviewed several pages of questions related to Polling in Meetings and do not see this question answered.  Apologies if I've missed something. We have long had the feature turned on to allow hosts to create a poll before OR DURING a meeting.  I have one Pro user who never sees the option to begin a Poll in real time during an active meeting.   When I start a meeting myself, as another Pro user, I also don't see a Polling option.  We are both updated on version 5.8.7.2058.  I have not inquired of anyone else in our organization if they are encountering the same issue, but if two of us are, presumably everyone is.  Screenshot attached shows my Zoom menu bar (nothing under More except Live Stream options).Please advise. Thank you,Amber

I recently started getting ENDLESS meeting reminder popups, for meetings that have been cancelled or that I am not attending.  These pop up every 5-6 seconds perpetually.  Apparently the only way to stop them is to DELETE THE MEETING that they are reminding me of.• Closing the pop (via the "X") closes it momentarily, then it reappears again in a few seconds• Clicking "Snooze" closes the popup, but AGAIN for only a few seconds• Clicking "Dismiss" (after the scheduled start time) closes the popup, but AGAIN it pops up within a few seconds!!• Even if I join the meeting momentarily and then leave the meeting (or end the meeting, if it was my own meeting), the popup STILL starts coming back every few seconds!!!This is insane!!  Why can't I simply close / dismiss the reminder and have it be GONE?!?!?  This is SO ANNOYING!!I am apparently running Zoom Workplace version 6.1.12 (46889) on a Windows 11 PC.

Hi, Is there any option to switch between the Camera and the Presentation Screen quickly, without closing the screen sharing?  If there is no such option to do it now,  is it possible to make some software improvements to enable such an option to use the full screen Camera view, while doing a presentation. 

Is it possible for a participant to record meeting without host invitation or permission? If a participant records, will this cancel the host’s recording? Paid subscription host recording to local device. Thanks for your expertise!

Example: I am the host of a meeting and start recording the session. I need to leave early, so I make someone a co-host. Question: Will the meeting continue to record with the co-host if I leave? Or will recording end? I am recording to the cloud. 

I went to my recording settings and turned off the automatic recording when meeting using my personal meeting room. It is still auto recording. How do I turn this off? 

I’m currently using the Zoom Basic plan to create instant meetings through API requests and display them on my website using the component view. I noticed that with both the Basic and Pro plans, I can’t host multiple meetings at the same time. If I purchase the Video SDK Pay As You Go plan, will I be able to host multiple meetings simultaneously?

A client called today to complain that on his Mac, his zoom desktop no longer sends meeting invitations. I am not a mac user, but from my work in Zoom on Windows, when scheduling a meeting, if Outlook is configured it will open the Send meeting invite and you can then enter the recipients.On mac all I can get it to do is add the meeting to the outlook calendar, or with apple mail configured, I can add the meeting to the icloud calendar, but not invitation is actually sent. What am I doing wrong? Is this really possible on mac desktop zoom client? Thank you!

I am trying to customize my meeting link with my company name. The knowledge center provides these instructions below but my issue is that under Step 3, there is no "Customize" option showing in my profile/meeting. I have a Pro account and I updated my version earlier this week. Is there another reason this option is missing?  To create your personal Zoom link for a meeting:Sign in to the Zoom web portal.In the navigation menu, click Profile.Under Meeting, to the right of Personal Link, click Customize.Enter the ID or personal link desired.Click Save Changes.

Hi everyone! I've created several zoom-meetings for my students. Each meeting has it's own topic, so I want to put a corresponding banner on every meeting's waiting room. But I can't find settings to customize a single meeting. In Zoom support I see only how to change the banner for all the meetings at once. So the question is - can I put different banners for different waiting rooms? If it's possible, where can I find these settings?Thanks in advance!

About a week ago I can no longer Mute/UnMute with the button on my AirPods Pro.It has been working perfectly in the past. Now I get a Zoom error message "Cannot control mic with AirPods pro" See picture.This is a new error It used to work up until about a week ago.I tried reinstalling Zoom. I tried unpinning and reaping my Bluetooth headset.

I'm hoping someone can advise me on how to troubleshoot an audio issue.  I have an issue where every so often my Zoom audio will cut out for 1-3 seconds although the video continues. While not frequent, it means I can miss key pieces of information. (a) This is not a standard connectivity issue -- the video continues without lagging or interruption(b) This is not a standard speaker/audio source issue -- it lasts only a few seconds and it does not occur on other programs, only on Zoom(c) This is not an issue with the speaker's audio -- it occurs across a range of meetings I'm in and I'm the only one who experiences the loss What can I do to troubleshoot?

When I open my Zoom app on my MacBook Pro Camera it shows me with a white background.  I have tried everything to get this to go away it will not.  If I change to desk view it shows what is behind me.  I have checked camera settings.  I have went on my iPad and iPhone all of it works but the MacBook Pro Camera view which gives the weird white background.  Does anyone know how to fix this?

Traveling to Dubai in a few days and I am seeing conflicting info on the web about whether Zoom works there.Does it work there?

I have online music classes for a long time. Suddenly, from this week, two students encountered the same issue during the class, which is that the setting to original audio does not stop Zoom from auto-suppressing the sound. I can't hear their their piano playing at all, and all background noise disappeared too. I changed devices using a phone, iPad and Windows laptop, the issue persists. I'm sure it's not my receiving side's issue. It's the issue with the device of my students. They both use Apple products, iPhone and iPad. Is there an iPad upgrade that conflicts with the Zoom setting? Has anybody encountered the same issue as I did?

Hi- I am in US and take guitar lessons with a teacher in UK. He records the lessons for me. He uses a windows computer(I believe)  and I use my Ipad pro (updated)  and though I have checked enable original sound for musicians both in and out of a meeting my teacher CAN NOT hear my guitar. We can speak to each other but as soon as I play he says my guitar cannot be heard. I can see and  hear his guitar.  I take my lesson in a quiet room. He says I am the only student he has this issue with!i tried taking a lesson on my patio and when i played the recording some of the sound cut off intermittently. Please help! 

While I am able to see closed captions in some meetings, I am unable to turn them on in other meetings. I have gone to Accessibility in Settings, but  CC simply would not appear at the bottom of the screen. They did not turn on when the other member present initiated the call, nor when I initiated the call. I did get as far as seeing the sample of a caption, and I turned on "enable." I hope someone can guide me to a solution.

I can´t uninstall Zoom(64bit) 5.13.11216 from my Windows10 computer. The message is"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your supprot personnel or package vendor"Does anybody know how to solve the problem?

Hi everyone,Lately I’ve been experiencing random freezing issues during Zoom meetings on my Windows 11 laptop. The video just stops and the app becomes unresponsive, although audio sometimes keeps playing in the background.I’ve updated Zoom to the latest version and also made sure my system drivers are current. It usually happens about 10–15 minutes into a call, and I have to force quit and rejoin.Is it related to system performance or something with Zoom and Windows 11? Thanks!

I always use OBS Studio as a camera for my meetings. In OBS I have the scenes I need to share with my audience. The problem is that to show myself in full screen I need to press share, then hit secondary camera and select one by one the correct camera in a sequential way. I request that you can share, directly, OBS Camera with a single click. Is it possible to configure it right now or do they have to improve it?      

Hi Zoom Community, I’ve been experiencing a recurring issue for several months now and am hoping someone might be able to help or has had a similar experience. Issue:Zoom randomly crashes during meetings, particularly when I’m sharing my screen and actively doing something (e.g. clicking through slides, browsing, using Zoom companion etc.). The crash usually lasts anywhere from 20 seconds to a full minute, then Zoom reconnects itself to the meeting. What I’ve Tried:Got a brand new laptopUpdated Zoom to the latest versionUpdated my BIOS and driversCleared Zoom cacheDisabled GPU accelerationReinstalled ZoomUsed different internet networksAdditional Context:This issue happens whether I’m in the office, working from home, or at another office location.It seems to be tied to screen sharing activity, but not every time. No other applications seem to crash or lag when this happens (only Zoom).Has anyone else experienced this or found a fix? It’s getting a bit frustrating,

Hi Team,I am using Zoom Meeting SDK (Embedded) version 3.13.2 inside a React/Next.js widget.The first meeting joins correctly, but when I leave the meeting and try to join again, I get this error:Error:Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'caps')at nP.getLocalRecordingPermissionUserListThis only happens on the second join attempt, not the first.What I am doing when leaving the meeting:I call:await client.leaveMeeting();client.off('*');client.destroyClient();Then I also recreate the container div:if (meetingSDKElementRef.current) {meetingSDKElementRef.current.innerHTML = '';const newDiv = document.createElement('div');meetingSDKElementRef.current.replaceWith(newDiv);meetingSDKElementRef.current = newDiv;}What I am doing when joining again:await client.init({zoomAppRoot: meetingSDKElementRef.current,language: "en-US",patchJsMedia: true,leaveOnPageUnload: true,});await client.join({signature,sdkKey,meetingNumber,password,userName,userEmail,});Probl

I have recorded a meeting with multiple participants. During the recording, I could see all the participants on the screen as equally sized tiles. Hence, I assumed that this is what is being recorded. My thinking was... I get/record what I see... To my horror, the actual recording is only showing the screen of a speaker (one speaker at a time) and hides everyone else. Questions:a) Is there a way to "switch" the processed recording to a gallery view?b) What are the settings that will allow me to consistently record an entire gallery of panelists and only highlight the speaker while keeping the rest of the participants in view (I assumed that this is what "Multi-speaker view" is supposed to accomplish)?

I am building a Zoom Oauth App in order to connect my zoom account to n8n. Do I need to go through the whole App submission process?

We are using a Zoom Pro plan and want our meeting recordings to appear in gallery view (showing all participants on screen at the same time). During the meeting, we select Gallery View, and both speakers are visible. But when the recording is saved, it only shows the active speaker, switching between participants instead of showing everyone together.We have already enabled the gallery-view recording settings and followed the instructions on Zoom Support, including spotlighting participants, but the recording still does not stay in gallery view.We need help fixing this so that our recordings always show gallery view.