Meetings

Does anyone know how/where I can purchase a Zoom pro account and gift it to another person?

My background is constantly out of focus - even when I take it out of focus.  Sometimes I want the background to be sharp and visible when I'm creating flipcharts or don't need privacy. This is no longer possible, the background is always blurred. Thanks for help.

Greetings, I belong Darbar Academy,  an online school which teaches Indian Classical music using Zoom as a virtual classroom. Recently, fellow students have had difficulty turning on orginal sound for musicians when attending class via phone. This seems to be true for iPhones and androids. These students were previously able to turn on original sound easily from their phones. Please share any insights you may have regarding this problem. Thank You!

s-code-e0acfcf0f6-1736279095710 Hi, I'm trying to troubleshoot this for a friend They are using an acer spin chromebook Whenever they connect to zoom via browser or zoom play store app, they get the above error when other users create a whiteboard (Collaboration server handshake failed) The popup for the error has a "dashboard" hypertext link in blue but this link doesn't open anything

I purchased a new iPad (gen 10) and now my Zoom icons are along the side and top of the screen instead of down at the bottom. How do I move the icons back to the bottom of the screen?  Also, my RAISE HAND icon is now buried under the MORE (3 dots) and no longer easily accessed on the bottom of my screen. How do I bring my RAISE HAND feature back to the bottom of the screen as well?  Thank you

I have an iPad Pro zoom is perfect but the share button isn’t lit up green to enable me to share music .. I’ve tried everything apparently it supposed to be green allow you to go to advanced  

Hi, I am scheduling zoom meetings for once a month in 2025. The question is?Can I set up the 2025 recurring meetings using the same meeting ID and passcodethat I used for 2024 meetings? Or is this a random generated assignment that I have no control over? Thanks

Hello, how do you include a Zoom meeting when creating an event on Apple Calendar?

I recorded a Zoom meeting, but the exported MP4 file does not include the speaker's video or participant views. However, the recording folder includes a file named double_click_to_convert_01. I suspect this file might contain speaker video perspectives or other view options.Here is the file list in my recording folder:audio1264568021.m4avideo1264568021.mp4video1264568021.vttdouble_click_to_convert_01double_click_to_convert_02closed_caption.txtchat.txtrecording.confzoomver.tagMy questions are:Does double_click_to_convert_01 contain video recordings of participants or speaker views?How can I convert or use this file to check if it includes the speaker's video?If this file does not include speaker views, is there any way to retrieve that perspective from the current recording files?I would appreciate step-by-step guidance or advice on how to retrieve the speaker's video. Thank you!

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This troll flicked off and on with loud noise but I could not remove him as he flicked on and off so fast. Do I need to change the link for next week?LInda M

For big conferences, I am currently using the Caption API to display subtitles and would like each participant to be able to switch them to their preferred language. Because the Caption API has a “lang” parameter, I tried sending translated subtitles using different “lang” values. However, Zoom displays all of those subtitles for each language simultaneously. Is there any solution?

HelloI have been using Zoom successfully for the last 18 months at home.2 days ago I started having the problem where all other people are a black screen.  I can see myself but can't see others (when their video is turned on). This is the same problem across different devices (mac, android, PC)Same problem with different meetings in different parts of the countryThis is the same problem is wired or wireless.Same problem if I log in using different accounts. The statistics page shows severe packet loss on the Video -> Receive side (like 80% to 99%). See screenshot All my other programs such as Netflix function fineSpeed tests are fine. Of note however is: the problem goes away when I don't go through my router at home. I tested tethering to my mobile phone hotspot and the problem is resolved (albeit a very slow connection given the nature of my mobile reception). I have updated the firmware in my router and tested with my ISP to check if there is problem

I have created a group in Zoom to restrict AI Companion for Workplace to a specific group.  It doesn't look like I can do the same for Meetings.  It only seems I can enable or disabled AI Companion for Meetings for the whole organization.  Is that correct?  Does anyone know if that functionality is upcoming? Thanks in advance!

I just upgraded to Zoom Pro. I had a meeting this morning and I can't figure out how to get the transcript from it. I did everything that the support page instructed as far as checking all the right boxes under Account Settings. Can someone help?

Проблема вот в чем. При подключении к конференции изображение моих коллег начинает отставать. Изображение может на пару секунд перекрывать предыдущий кадр или как-то путается и тормозит. Для меня это очень важно, т.к. я общаюсь с глухими друзьями. Подскажите, как решить эту проблему?

When sharing computer audio the participants hear a loud hissing sound.  It does change with the sound/music being shared, but it is still mostly static.  This is true with audio from a video, just amazon music, and even just system sounds.  The system sounds end up sounding like an electric guitar but change in tone similar to the sound itself so this seems to be a bitrate/sampling problem or something. Feel like I've tried everything.  Similar issues can be found back to 2021 with the biggest solution back then to downgrade to 5.6 which is now too old and an upgrade is forced as soon as that version starts. * I've disabled all audio enhancements in windows 11* Tried 16 and 24 bits* Removed dolby effects and realtek console* confirmed I have the latest audio drivers* tried both the mono and stereo options in zoom* tried the different audio options in zoom (though most of those seem geared towards the mic)* upgraded to the latest updates for windows 11&nbs

The icon which appears after turning the video on  (Refer to the image for understanding better).I'm writing to bring to your attention an issue I've been experiencing with the video feature in Zoom.Whenever I turn on my video during a meeting, the camera icon appears in place of my actual video feed, despite having granted full access to my camera. I've double-checked the settings, and my camera works perfectly with other applications, so this seems to be specific to Zoom.I would appreciate any assistance you can provide to resolve this issue. Please let me know if there are any additional steps I can take or if there is a known workaround for this problem.

My mentor today told me that we have access to 1080 HD video recording but that we need to have turned on for us. How do I go about getting access? I attempted to get answers from the agent but got no where.   

Hello, I recently updated to the latest zoom version, and after doing so, I now seem to lose my bluetooth mouse connection once I start a zoom call using my airpods.  This did not happen previously. Has anyone experienced something similar?

Hello!So: we had and have another a meeting with interpretation in three different languages (also two interpreters per language channel who take turns).The problem: the interpreter, who wants to translate something from another interpreter, hears also the original audio of the sepaker - which is chaos, because he hears two people talking at the same time in almost the same volume. As a pnormal praticipant you have the button "Interpretation" and "Mute Original Audio", but not if you are assigned as an interpreter! So how can an interpreter mute the original?I need help urgently, because we have another meeting coming up soon... Thank you!Caroline

hello, I have recorded a meeting on the cloud but I can't find the video after I left the meeting. I am concerned it I might not have access because I dont have a pro account. Where can I find the video recording? do I have to upgrade to view/download it? I dont want to pay upfront if I can't even find where to locate it and I hope it recorded it in the first place. 

Hi everybody, unfortunately Zoom zooms into my own video and displays my head to big and crops my background. There seem to be no option to disable this feature. Does anyone know better and can tell me where to switch this unwanted feature off?I use the zoom pwa in the chrome browser. @51: Make this possible! I am the master of my own face. Thanks a lotFrank

Was in a zoom meeting with 100+ people and tried to send a direct message to a participant and instead it sent a direct message to everyone. ie everyone got a direct message from me (distinct from a post from me to everyone). You can imagine the confusion. In the message log it listed no recipient just the word 'You' and the time. If it makes any difference the person I was messaging just has a 6 digit number as their name (the reason I was messaging them - to ask them to change it so we knew who they were)Any ideas anybody?

I use my personal Zoom Room link for all of my client meetings throughout the day.  It seems that with new update this room is gone and new ID is populated for every session.  Is there a way to get a single Zoom ID back? Thank you