Meetings

We are a recruitment company, and occasionally our clients (the businesses hiring) ask us to create Zoom links for their interviews with candidates we have put forward. One of our consultants has created Zoom meetings where she has checked all the proper boxes to allow access to anyone with the meeting link without the host present, and to allow anyone with the meeting link to access the meeting at any time. She has now had an issue with two different clients who use the link to start the interview with a candidate, and they get stuck in a waiting room even though she has unchecked the waiting room option, which should allow them to bypass that. Do you know what might be happening here? 

I joined a Zoom meeting and would like to check the exact time I participated. I have a free Zoom account and did not host the meeting. I’ve checked my account settings, but I couldn’t find a record of when I joined and left the meeting. Could anyone guide me on where I can find this information?

hi zoom teams and developers everyone on chromebook need a help from zoom teams and devs please fix these issues on zoom web app it only web app to go on a meetings but now it changed everyone hate sometimes hated thing : cannot add virtual background image from internal storage, didn't show the profile picture when in the meeting only displayed name, cannot add any files from chat to others sometimes, when in the meeting the microphone connect bottom of the full zoom page just come up show all white background when pressing the tab button in keyboard it stop showing and make the zoom again normal these are make people in chromebook's sad hate please fix them also when installing zoom deb file to chrombook it's camera doesn't work so please fix these issues !!!

Hello, I want to disable this useless option, as the huge majority knows obviously how to manage the volume on their computers. Where is the option ?

Zoom is driving me crazy today. The speaker audio during my meetings went mute for a few seconds every 5 minutes. I couldn’t concentrate or learn anything properly. I restarted my MacBook. Deleted the app and reinstalled it again. I cleared my cache. The issue still persists. I’m not tech savvy and I need simple solutions. Thank you in advance. Ps: I also tried opening a support ticket and they kept closing it. Really disappointed in Zoom. 

I have some Zoom meeting recordings and would like to take small parts from each recording. Is it possible to edit a text file for the video to obtain video for that text? This can be done with Descript but I'm not sure if it can be done with Zoom.     

I set up regular meeting and now it's not there anymore. I have to subscribe with the link which I sent to the participants. I cannot open it from my account. Before it always was possible.

I just held a meeting with a client for about an hour. I definitely clicked record and we both heard the " this meeting is being recorded" But it is not in my cloud or on the computer. Can any one give me advice on how to recover it? Where it might be or what might have happened? Cos I can't get any help from Zoom. I have a paid account 

I use Hubspot to schedule meetings and a link that I have used 100 times before for a simple meeting not a webinar created a meeting that required registration which caused friction and wouldn't let my notetaker in. Help!

. . .   Win10/64 build 19043   As the Statistics tab shows, opening the Zoom app skyrockets CPU usage to 100% causing crashes, as also noted here.  Also here, and here. Oh, and, here.    Rather than just refer users to your help desk, it might be more helpful to discuss issues here, so that other people experiencing the same issue can implement any suggested changes?   thanks,   jason   AV: Windows Security centre Malware: Malwarebytes, HitmanPro (on demand only) Win10 updates: all applicable + sfc/dism checks   . . .

When hosting meeting, i was able to allow a participant to co host, now i do not have that facility to allow co hosting, how do i bring it back

Hi,  In the past few weeks, within the first 5 mins of most Zoom sessions I'm hosting, the connection cuts out (despite both my own and my clients' internet connection being totally fine). Initially it just glitches and the video freezes, and then connection is lost. I've taken to exiting the session and re-starting it, and am asked if I want to 'reclaim host', which I do. Then there are two of 'me' (as in, one with just my name and video off) in the space with my client for a few mins, until the other 'me' disappears. Has anyone else experienced this / has a solution? It's quite disruptive to sessions!Thanks,  Beth 

I have downloaded a photo, but it doesn't show when I'm in a zoom call and stop my camera...just my name shows.

I begin by apologizing for using the "Meetings" location for this post because the issue I wish to raise does not fit neatly into any of the listed Locations. Specifically, even though I have a meeting ID and passcode for a tw-day meeting later in 2025, I cannot find reference to that meeting on either my zoom app or in my Zoom schedule on the Zoom web site. Why and how can this be resolved/avoided? 

1000's of comments in a minuets time.we need an option to mass delete comments by selecting a person in the chat.blocking and booting them out obviously didn't get rid of the 1000 chats sent. 

Hi Iwant other facilitators to log in with email and our account password. Every time someone else does it I am sent a code for them to activate the meeting. How do I stop this so that they can log in using our account email and password as administrator and I don' t have to get a code which I send to them.  Its causing alot of grief

I am a foreign language teacher and my students are all adults.  I do not care to check whether they are on-task (they are), or who is talking/listening/participating (they all do).  I need to hear what words they are using, in what order, and how they are pronouncing those words!  Right now, Zoom has improved breakout rooms with the enhanced breakout room app, but it is geared more toward ensuring that students are doing what they are supposed to, and giving them new info while they are in the different rooms.  The teacher can not hear the students talk.  The explanation given for this is that "it would be too confusing if you could hear everyone at once."  Wouldn't it be possible to have a "mute" button for each room?  Could I not, as a teacher, mute and unmute the breakout rooms so I could focus on what is being said in each one?  At the moment, the only option I have is to go into each breakout room and let them know I'm there.  The

Hello, I had been using Zoom to record meetings to the cloud. During one month, I canceled my subscription and lost access to my cloud recordings. After renewing my subscription a month later, I hoped to regain access to those recordings and download them. However, it seems that they are no longer available. Is there any way to recover them?

if i cancel my current zoom cloud storage subscription will all my past meeting recordings get deleted? i'm not currently using zoom...but i'm paying $40/month for 200gb of cloud storage. i'll likely be using zoom again for work in 4-5 months so was just curious if my recordings would still be there when i resubscribe to the $40/month plan. 

I recorded a meeting to the cloud with captioning on but the software only generated the video and the audio files -- the text transcript was not created! what happened? is there any way to extract the captions from the video file?

I have an ASUS VivoBook with a Logi C270 HD WebCam. Sometimes when I try to join a meeting, the WebCam works fine. At other times, the Zoom page just goes into an endless loop and never opens the meeting. In that case, I usually have to close all windows, unplug the camera, restart the computer, and join the meeting without camera. I've tried joining a meeting and then plugging in the camera, and that usually sets off some loop that results in my leaving the meeting. I've check the permissions and security, and it looks OK. I've tested the camera outside of Zoom, and it works OK. I've not been able to detect a pattern of when the camera works on Zoom and when it doesn't. Any suggestions?  

Hi, I just completed some very important interviews and recording them to my computer (a mac). When I find the files they are 'documents' and when I double click to convert I receive this message. There is no application set to open the document “double_click_to_convert_01.zoom”. Search the App Store for an application that can open this document or choose an existing application on your computer. My computer was idle for 30 minutes in the middle of the session but I wasn't recording. I have tried to log out and restart my computer as advised by Zoom Facebook help. Any help in retrieving them would be great! CheersSteph

Hi Zoom Community,I’m looking to understand if there’s an option using the Zoom API to create a meeting and upload a recording to it.For example:I create a meeting manually using zoom webAfter the meeting, I download the meeting recording and transcript.I then want to upload this recording and transcript back to Zoom and associate it with a different (new) meeting created via the API.Essentially, I’m trying to determine if there’s an API endpoint or functionality that allows upload recordings to be linked to a specific meeting on Zoom, similar to how native recordings are stored in the Zoom Cloud.If this is possible, could you provide guidance or direct me to the relevant API documentation? If not, are there any recommended workarounds or alternative approaches to achieve this use case?Thank you in advance for your help!

Hi, Question 1: how do I add a lower third graphic for both myself and for zoom meeting guests? I want to display my name and title and also want to display the name and title for my guest as separate lower third in the same zoom meeting. Question 2: How can I make the lower third to cover/block our Zoom profile name which also appears on the screen so that only the name/info show in the lower third is the name on screen? Thanks for your help!

I planned a meeting and I pre-assigned 2 interpreters.When the meeting started both the interpreters joined with the account associated with the email adresses I used.I supposed they would be automatically recognized as interpreters, but this didn't happen!So I manually assigned them to be the interpreters in the meeting. If I planned a webinar and I pre-assigned interpreters...they are automatically recognized when they join the webinar! Why the difference between webinar and meeting behavior? I didn't find any information about this difference on Zoom support. Have you ever experienced the same problem? Thank you.    Isabella