Meetings

Why are passcodes being required when I sent the invitation to participants and my settings are set to require NO passcode?

Hello - I can't seem to turn off gestures on My Mac. I have gone through settings and everything is unchecked. I took a screenshot to show this but can't upload here.  If I raise my thumb even by accident a thumb bubble arrives on my screen. Then my video freezes but my audio continues. The only option is to unplug my camera and plug it back in.  The equipment I am using is a Sony a6400 camera with HDMI out into a Elgato Camlink 4k and then USB into my Mac.  This has only just started and I'm getting really frustrated with it as I also tend to "talk with my hands" so to speak.. I am on the latest version of software for Zoom and also Mac OS. Please help. Thank you.

Feature Request:I would like to suggest that Zoom enables virtual backgrounds to be included in Cloud recordings, just like they appear during live meetings. Currently, while virtual backgrounds are visible to meeting participants, they do not appear in the Cloud recordings, which can be frustrating when trying to share visually appealing content with others.It would be great if this feature could be added to enhance the overall experience for users who rely on Cloud recordings. Thank you for considering this suggestion!

Hey,my question: Pressing the keyboard shortcuts to lift ab the hand (alt + y) or to switch to mute (alt + a) always causes a sound.It seems... only in Zoom.If I use "space" to mute the sound...  or do click onto the symbol for mute.. no sound.Does anybody know how to switch it off?It seems only to happen in combination with "alt"Thank youMatthias

Hello, I have a recurring meeting set up 4 meeting occurrences. I'd like to close registration for just one of the meetings or put a cap on attendance for that specific meeting. Is it possible to cap the number of registered guests for that occurrence and not put a limit on the whole series? Or am I able to close registration for that session? 

Hi!  I give music lessons (classical flute) on Zoom, which works really well when both the student and I use external microphones to the computer.However, when using the mobile phone for Zoom, this is causing problems. We tried to connect a Zoom H5 handy recorder to an Iphone, but there are severe problems with latency and it "cut offs" the register on the instrument.  Is there a way to solve this, with a handy recorder + Iphone? 🙂 Ann

My company has a horizontal log. No matter what I do, I can't fit my company logo in the profile picture. Since it nees a square profile image, it always cuts off the left and right sides of the logo, and there are no controls to allow me to shrink the logo to fit. I've tried multiple image sizes, and it makes no difference. I know this is such a low item on the totum pole in the design universe, just annoys me.https://www.hostworks.com/wp-content/uploads/2025/02/zoomlogo.jpg 

Hi!  I recorded a meeting on the cloud, then shared a link with the passcode with the participants, and they were able to view it online, but they also wanted to download the files of the recording, but the download started and stalled at 1% before timing out. This was an issue both for the meeting participants and myself, if viewing it through the link. Any idea what might be causing this? I checked the recording sharing settings on my Zoom account and it is enabled for downloading for anyone viewing the recording.  I was later able to download the files from the Recordings section on my account and share the files in a different way, but this is obviously not ideal, as it requires the use of WeTransfer or a shared folder I can access. Any help will be appreciated. Thanks! 

Hello - trying to see if this is a capability. We have a student who joins our calls live and has an ASL interpreter join every call. We spotlight the interpreters, but they do not show up in the recording when our instructor is sharing their screen. They don't speak, so they obviously don't show up in speaker view, and they don't show up in gallery view either when I download the replay. Is this a capability in Zoom to be able to see both spotlighted participants when someone is sharing their screen through the replay? 

How can I control camera brightness?  Are there better quality cameras that have brightness and zoom-in controls?  I constantly have over brightness problems.

Can you access Zoom Chat after a meeting

Virtual events are booming in 2025! Hosting a seamless Zoom event requires more than just basic knowledge of the platform. What are your best tips for hosting a virtual event that engages attendees? From setting up registration to using breakout rooms effectively and keeping your audience engaged—share your knowledge on what works best!

Hi!!I just tried to share my video but the Optimize for Viedeo sharing button is deaktivated that I cannot turn it on.; I have tried also in another Meeting from another account, and this button was activated... What is just happening with my account? And is there anyone who can solve this problem?

I cannot find where to implement my quizzes or polls in  my meeting that is currently in progress.  The AI bot was less than helpful.  I have three quizzes created.  Please help.  

I am an alternative host on a pro account.  When I am in a meeting created by the host I am unable to create or access polls. There is no poll option.  The account owner has granted me polling permission. Help please. 

A few weeks ago, I decided to host a virtual dinner party with some close friends. We planned everything—everyone cooked their favorite dish, we set up our cameras at just the right angles, and we even tried to sync our meals to feel like we were in the same room. Everything was going smoothly until… Zoom started acting up.First, my audio kept cutting out. Then, half the guests couldn’t see my video, and someone’s screen froze right when they were about to show their homemade sushi. It felt like a scene from a comedy movie—except we were all hungry and frustrated.I couldn’t help but wonder, is there a better way to optimize Zoom for smoother video calls, especially when multiple people are streaming at once? Have any of you faced similar tech hiccups during virtual gatherings? Would love to hear tips on making these online meetups seamless!

I love the "new" multi-speaker view in typical Q&A type meeting. Except for the fact that the speaker lingers on screen long after they're done and they're often unaware that they are still on screen.  It would be great if Zoom had a "remove" person from multi-view feature that Hosts and co-hosts could use to remove them rather than waiting on the Zoom timeout ...

I have set the setting Host and Participant Video to be off, in the personal room setting under Meeting Setting.However, when someone join my zoom room, especially those join through the invite link, their video were turn on automatically when they join my zoom room. And after that, I checked my setting again, it seems they override my setting and both video for Host and Participant are turn to "on" automatically. Because I may have some new people joining my zoom room via link, and how can I keep them that their video is off when they join my zoom?

I have been so thankful for Zoom and helping my students and tutoring them at night from home.  However, there seems to be a change in the ZOOM, maybe a weird update, but now I cannot connect with video at all. I cannot see them and they cannot see me and it says we are both in a meeting that apparently no one can see or chat with each other.  When I start a meeting the video does not launch. It says I am in a meeting but I cannot talk or see my student and vice versa. Please HELP.  I called the support center on the website says they cannot find my profile or account!  I have one, been using it since COVID lockdown.  Please help. 

Hi everyone,We've been using the  Zoom for lightning app in Salesforce, and it works well for syncing meetings. However, we encountered an issue when enabling registration required for Zoom meetings—Those zoom meetings  are not syncing with Salesforce as an event. is this a limitation?

So I only realized recently if as host I type something into the chat box and other participants enter the room AFTER I have typed in the chatbox, that the new participants cannot see it. Is there a way that I can type something into chat and anyone can see if whether they were in the chat room or not WHEN it was typed into the chat board?? I'm leaving simple instructions to follow for those participating and if there's late comers, I don't want to have to re-type or repost those instructions. thanks

Where does zoom save screenshots (command+t) on a mac

Earlier I had a switch option on my account where in i cud switch from my laptop to mobile and vice versa during a current meeting.. that option disappeared after i upgraded my device.. how can i restore it back

ベーシックプラン時にスケジュールしたミーティングについて、その後プランをプロに変更した場合、時間制限は最大40分から最大30時間まで自動的に延長されますか？この質問の背景としては、数ヶ月後（2025年5月）に友人の結婚式が行われます。そして、リモートでしかその結婚式に参加できない友人のためにZoomを開きたいと考えています。現状、私はZoomのベーシックプランを使用しており、数ヶ月後に開かれる結婚式のためにミーティングをスケジュールしたいのですが、期間の項目は最大40分です。この場合、結婚式の月のみプロプランにしても、ベーシックプラン時にスケジュールしたミーティングは40分で切れてしまうのでしょうか？それとも、自動で40分から最大の30時間まで延長されるのでしょうか？

Buongiorno,con la versione di windows 11 nel mio nuovo pc Acer Aspire 5, zoom meeting non funziona correttamenteSe ho zoom, anche solo aperto, il video non si visualizza correttamente, saltano le immagini e l'audio è distortoQuesto non mi era mai successo prima, spero mi possiate dare delle indicazioni su come risolvere questo grave problema SalutiSerena