Solved
incompatible across platforms
A potential client was scheduled for a meeting and sent me her link.I 'm on Mac and she is on a pc and it said we could not connect unless I was also on a pc.
MGSRAnswer
Community Manager
Jun 13, 2025 8:07 PM UTC
Hello @Plan4ever18,
It seems you may have encountered a compatibility or configuration issue. Zoom is fully cross-platform, so Mac and PC users can join the same meetings without any limitations.
We recommend verifying that the link provided is a standard Zoom meeting link. Alternatively, you might try scheduling the meeting yourself and sending the invite to your client.
Let us know if this helps or if you need further assistance.