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Explorer
Jan 24, 2023 11:36 AM UTC
Solved

In Meeting Chat Disappears in the Breakout Room

Previously - before the Xmas vacation - when I moved to a breakout room my in meeting chat moves with me. Today I was the host and went to a breakout group to answer a question and my chat did not move with me. The chat was not showing when I returned to the main room. However when I saved the chat it saved all the items that I had previously posted.

We need a feature of the chat moving with the participant so that they can be given a brief for the breakout and refer to the questions in the breakout so if this is a "new feature" that is going to be a real pain. If however it is a short term problem or bug then I will be glad to see it resolved

 

    kjhartmaAnswer
    Partner
    Jan 24, 2023 1:13 PM UTC

    In your user settings, turn off New Meeting Chat Experience.  That will fix it for meetings you host.

     

    Contact your Zoom CSM.  There is a feature request ticket in about this already and a couple other threads on here about the issue.

     

    KJH

    2 replies

    kjhartmaAnswer
    Partner
    Jan 24, 2023 1:13 PM UTC

    In your user settings, turn off New Meeting Chat Experience.  That will fix it for meetings you host.

     

    Contact your Zoom CSM.  There is a feature request ticket in about this already and a couple other threads on here about the issue.

     

    KJH

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    Newcomer
    Jul 27, 2023 7:22 PM UTC

    This did not work for me as it does not allow me to turn off New Meeting Chat experience. It says I have another feature enables, but I cannot find the other feature.

     

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