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Newcomer
Frederico
Newcomer
Aug 19, 2024 10:44 PM UTC
Question

image

When I turn on zoom my image don't show. It stays black. I can see other persons in the meeting, but my image don't show. What is happening. 

Does someone can help me?

Thanks

    2 replies

    MGSR
    Community Manager
    MGSR
    Community Manager
    Aug 19, 2024 11:26 PM UTC

    Hello @Frederico,


    Welcome to the Zoom Community! We're glad to have you here.

    Just to confirm, when you're sharing your video, does it only display a black screen or is your profile picture not appearing?

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    MGSR
    Community Manager
    MGSR
    Community Manager
    Aug 27, 2024 10:28 PM UTC

    Hi @Frederico. I just want to follow up if your concern has been resolved or if you need further assistance. 

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