I was trying to host a meeting and other people cannot join

3 replies
36 views
Translate All

HI ---

I had my account activated and paid. But It didn't allow me to host a meeting: I give my ID and password to the people who needed to join, but it always shows 13215. anybody knows why?

Creating & Scheduling

VA11_2Answer

Community Manager

@918884 To enjoy uninterrupted access, users in China are encouraged to upgrade to a licensed version of Zoom. In order to resolve Error Code 13215, the host will need to upgrade to a paid account, or the person experiencing the error code will need to sign into a paid Zoom account and then join the meeting.

教

教师王

Explorer

你的参会者是否来自中国

Translate

VA11_2Answer

Community Manager

@918884 To enjoy uninterrupted access, users in China are encouraged to upgrade to a licensed version of Zoom. In order to resolve Error Code 13215, the host will need to upgrade to a paid account, or the person experiencing the error code will need to sign into a paid Zoom account and then join the meeting.

Translate

K

K-C

Explorer

ZOOM is forcing Chinese users to upgrade to paid accounts, which users in other countries do not need to, it's discrimination!

Translate