Skip to main content
Newcomer
May 22, 2025 3:42 PM UTC
Question

I have 85 mbps download speed, but zoom constantly freezes saying "this program is not responding"

Can anyone provide any solutions? I've tried disabling hardware acceleration, and setting the zoom application priority to "high" in Task Manager, but I'm still having this issue.

2 replies

CarlaA
Employee
Employee
May 22, 2025 10:38 PM UTC

Hi @NightFM, thank you for posting to the Zoom Community!

 

Have you tried restarting your computer, or uninstalling Zoom, restarting your computer, and then reinstalling Zoom?
Sometimes, these simple troubleshooting steps can resolve underlying issues.

 

Let me know how it goes!

Translate
Newcomer
Oct 9, 2025 4:40 AM UTC

Yes tried but issue persist 

Translate