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Newcomer
Jan 29, 2025 1:33 PM UTC
Question

I can't log in through the app - but I can on the web-based version

I'm trying to get some support with this - I can log into my Workplace Pro account fine on the web, but not through the app. How can I get some help with this please?

2 replies

MGSR
Community Manager
Community Manager
Feb 4, 2025 3:50 PM UTC

Hello @AnnaBanana1,

Welcome to the Zoom Community! We're excited to have you here.

Could you please let me know which device and operating system you’re using to log in?

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MGSR
Community Manager
Community Manager
Feb 11, 2025 9:58 PM UTC

Hello @AnnaBanana1,

I just want to follow up regarding your concern. 

Please let us know if you have resolved this or if you need further assistance. 

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