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Explorer
Oct 26, 2023 12:43 PM UTC
Solved

I can't hear the music when I click Share Sound.

When I, am playing music, I can hear it.  When I share my screen, I can hear it.  As soon as I click share sound, everyone but me hears the music.

oberljacAnswer
Explorer
Oct 26, 2023 1:54 PM UTC

I think i figured it out.  If I change my audio to my PC, I can hear it.  I had it going to my jabra speaker.

3 replies

bstrelko
Partner
Partner
Oct 26, 2023 1:19 PM UTC

Can you please let us know the following:

  • Which version of Zoom Client you're using
  • Which OS you are running
  • Exact steps taken when sharing (including which source is selected)
  • Audio device that's being used to play back audio (and that Zoom is capturing)

This info will help to inform next steps.

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oberljacAuthorAnswer
Explorer
Oct 26, 2023 1:54 PM UTC

I think i figured it out.  If I change my audio to my PC, I can hear it.  I had it going to my jabra speaker.

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bstrelko
Partner
Partner
Oct 26, 2023 1:55 PM UTC

Great to hear!

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