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Newcomer
ddesai_37
Newcomer
Jul 13, 2025 2:27 AM UTC
Question

I am looking for video recording for the meeting that was hosted by someone else

Hello Zoom Community,

 

I am not a paid customer. Apparently, I can not get technical support if I am not a paid customer. However, I need video recording and transcript for the meeting that was hosted by someone else (I was participant and not an organizer). What are my options to get in touch with Tech Support for this request?

 

Appreciate your help in advance.

2 replies

MGSR
Community Manager
MGSR
Community Manager
Jul 23, 2025 9:51 PM UTC

Hello @ddesai_37,

Sorry for the delayed response.

Only the meeting host or co-host can access Zoom cloud recordings and transcripts. As a participant, you’ll need to contact the host to request the recording and confirm your access permissions. If the recording was saved locally, you can also ask them to share that file with you.

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    Partner
    Frank_TB
    Partner
    Jul 23, 2025 10:47 PM UTC

    Hello,

     

     Zoom will not give you access to a recording that you did not host. You must work with the meeting host to have them give you access. That  is the only option.

     

     

    Regards

     

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