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Newcomer
Jun 17, 2022 10:10 PM UTC
Question

How to Remove "ZOOM" Watermark in Livestream

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    9 replies

    Ray_Harwood
    Partner
    Partner
    Jun 19, 2022 3:19 AM UTC
    Newcomer
    May 3, 2023 7:05 PM UTC

    This doesn't really answer the question.

    According to the article:

    Prerequisites for adding a live streaming watermark

    • Business, Enterprise, or Education account
    • Approved Vanity URL
    • Account Owner or Admin permissions to configure

     

    What if you don't have this level of account?  Is there a way to remove this zoom logo from a live stream on just a basic / Pro plan?

     

    I'm just not finding a clear answer that says, "You can NOT remove this watermark."

    I'm also finding people asking for this to be possible.  I also would love for this to be something that is turned off.  Especially for ANY level of paid service!

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    Newcomer
    May 12, 2023 9:22 AM UTC

    Same issue here.

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    Newcomer
    May 29, 2023 3:45 PM UTC

    Hi there, facing the same issue here. Is there a way to remove "ZOOM" Watermark in Livestream with a pro account? I would prefer having no watermarks at all, not zoom not company ones. Thanks!

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    Ray_Harwood
    Partner
    Partner
    May 29, 2023 4:48 PM UTC

    Hello again, everyone.

     

    Zoom’s documentation on this is pretty clear:

    • There will be a Zoom watermark on Livestreams by default.
    • If you meet the criteria in the referenced Zoom Support article on how to replace it, you can do so following the steps provided.
    • If you don’t meet the criteria, you can’t change it.

    I can’t help you work around those constraints. I’m just a Zoom customer like you!

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    Newcomer
    Sep 27, 2023 5:01 AM UTC

    Hi Ray, 

    Have branding, however know how to get rid of the trailing message "Powered by Zoom"(text) which goes underneath your company logo?

    All the other info above is correct folks. You have to meet those criteria and a lot requests and wait time before you can see that change.

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    Ray_Harwood
    Partner
    Partner
    Sep 27, 2023 5:49 AM UTC

    Welcome to the Zoom Community, @JohnM2.

     

    Any chance you can grab screen shot?

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