How to open desktop zoom when there is an error message - mac

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I cant open the downloaded zoom desktop application. I have a mac with the OS Ventura. Every time I try to install it it stops at the last point saying I need to contact help center. And when I try to submit a request Zoom says my email is not associated to an account, although I am logged in. Can anyone help me?

YaBoiB

Employee

Hello @isale,

First off, I would say that you should probably upgrade to Sequoia, I have been on this Mac OS for some time now and it is great. Secondly, you can try this solution and see if it works for you. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058029

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