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Explorer
Nov 7, 2024 8:19 PM UTC
Question

How do I get rid of the "Professional Audio Settings" Tab pop up

I work in TV Production and we did updates to the Zoom Mac computers on Monday. We have been getting these "Professional Audio Settings" pop up tabs on air. How do we get rid of these?

2 replies

Newcomer
Nov 12, 2024 2:58 PM UTC

According to a tech support person I just spoke with, to prevent this pop up you need to go in to Settings\Audio\Audio profile, and choose the "Original Sound for musicians" option.

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Explorer
Nov 13, 2024 4:46 PM UTC

Yes and now we are getting a less obvious pop up on the upper right corner that with less cropping we can get rid of. I am hoping that in the next update we can go back to the original "Zoom background noise removal" and that all pop ups are disabled. 

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