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Hello,

I just purchased a desktop and I can't seem to access the share screen on this, although on my laptop the share function exists. Wondering why? I prefer to have zoom meetings on my desktop so would really like to be able to have the share screen on it. Can I do something about this?

Screen sharing

J

J-Zoom-ATLAnswer

Employee

@WZimmer Please check your settings in the web portal to ensure that this is enabled.

Login to your Zoom web portal and click on "Settings" in the navigation panel. Then navigate to "In Meeting (Basic)" and look for the Screen Sharing setting.

If you are on a Mac and having issues, please see the article below for making sure your computer's security settings are set correctly.
https://support.zoom.us/hc/en-us/articles/360016688031-Using-the-Zoom-client-and-Zoom-Rooms-with-macOS

If this helped answer your questions, please hit the "Accept as Solution" button below.

J

J-Zoom-ATLAnswer

Employee

@WZimmer Please check your settings in the web portal to ensure that this is enabled.

Login to your Zoom web portal and click on "Settings" in the navigation panel. Then navigate to "In Meeting (Basic)" and look for the Screen Sharing setting.

If you are on a Mac and having issues, please see the article below for making sure your computer's security settings are set correctly.
https://support.zoom.us/hc/en-us/articles/360016688031-Using-the-Zoom-client-and-Zoom-Rooms-with-macOS

If this helped answer your questions, please hit the "Accept as Solution" button below.

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