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Newcomer
Oct 31, 2023 3:11 PM UTC
Question

Headphones don't work with zoom app

I have a Windows 11 laptop. When I join a meeting via web browser, everything works fine. I hear the sound through the speakers and when I plug in wired headphones to the headphone jack, the sound comes through the headphones.

 

When I use the zoom app. the sound won't come through the headphones. It comes through the speakers fine, but when I plug the headphones in, the sound still comes through the speakers. Does anyone know how to fix this? I have already uninstalled and reinstalled zoom.

2 replies

bstrelko
Partner
Partner
Oct 31, 2023 3:57 PM UTC

Can you please try to manually select the headphones as your mic and speaker?

 

You can do this via Settings->Audio or by clicking the up-caret next to your mute button (bottom of Zoom window) when in a call:

 

 

Please ensure that your headphones are manually selected as speaker (and most likely mic as well, if these have an integrated microphone).

 

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Newcomer
Jul 20, 2024 7:17 PM UTC

Thank you, that fixed it for me. 

 

This was making me crazy.

 

 

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