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Newcomer
Oct 15, 2021 10:23 AM UTC
Solved

HD quality

Hello,
We have an important conference next week (19 & 22 October).
How soon can you unlock a higher video quality? Many thanks & greetings
thomas

 

Rupert
RupertAnswer
Partner
Oct 16, 2021 4:46 PM UTC

Hi @thomaszipf 

 

You would need to make this request to Support, and it would depend on your account type.

 

https://support.zoom.us/hc/en-us/requests/new

 

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

 

 

2 replies

Rupert
Partner
RupertAnswer
Partner
Oct 16, 2021 4:46 PM UTC

Hi @thomaszipf 

 

You would need to make this request to Support, and it would depend on your account type.

 

https://support.zoom.us/hc/en-us/requests/new

 

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

 

 

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Explorer
Apr 21, 2022 8:43 PM UTC

I record through the camera to OBS Studio then push that to ZOOM. It's the only way I know to get 1080 HD quality. The ZOOM HD that you have to pay LOTS of extra for is only 720. 

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