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Newcomer
Sep 21, 2023 5:45 PM UTC
Question

Grain Recorder Won't Uninstall

I installed the Grain Recorder on my Mac and integrated it with my Zoom account. Then, when I decided to no longer use it, I removed it from my installed apps on Zoom, AND I uninstalled it from my computer. 

 

And yet it STILL keeps entering every Zoom meeting room I start. How do I get this thing properly disconnected from my Zoom account? 

 

Thank you.

7 replies

Newcomer
Apr 3, 2024 11:57 PM UTC

I have the same problem. (And obviously not a very active "community"!)

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Newcomer
Apr 4, 2024 1:44 PM UTC

We have an account user who did not install the Grain app, but it appears randomly and records meetings. 

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Newcomer
Apr 30, 2024 6:11 PM UTC

Same here. Grain keeps coming up on my meetings and I've been kicked out of a couple because they aren't supposed to be recorded. When I go to my apps section Grain isn't showing up so I can't uninstall something I don't have!

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Newcomer
Jul 12, 2024 10:00 PM UTC

I have tried multiple options, but now I just close it out in each meeting. Super Annoying!

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Newcomer
Sep 8, 2024 4:18 PM UTC

of course this didn't work, that's the point of why the OP wrote the post. The app IS uninstalled, but it keeps popping up, that is the problem.

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Newcomer
Feb 6, 2025 10:07 PM UTC

Exactly! I'm having the same problem, and it's driving me NUTS!

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MGSR
Community Manager
Community Manager
Feb 10, 2025 9:10 PM UTC

Hello @dms2,

Welcome to the Zoom Community! We're glad to have you here.

You can check out this link on to deauthorize Grain from your Zoom account. 

Let us know if you need further assistance. 

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