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Explorer
Jul 13, 2023 2:32 AM UTC
Question

Given Host Permissions and Recorded Meeting, can't find the file

Today I joined a Zoom meeting via web browser. I was not the host of the meeting. 

 

After I joined, I asked the host if he could record the meeting. Rather than record the meeting himself, he gave me host permissions and suggested I record the meeting on my end. 

 

I started the recording from my web browser, and was notified that the recording had started. 

 

After we both left the meeting, I tried to find where I could access the recording, but it was not showing in my account. 

 

I was not a Zoom Pro user at the time of the recording. I have joined Zoom Pro immediately after realizing that the recording isn't in the account. 

 

Will the original host have access to the recording? Is the recording stored somewhere I am just not aware of? 

11 replies

Newcomer
Jul 13, 2023 5:33 PM UTC

Hi nickgio,

Does the recording show up on your zoom web settings: 

It might be saved Locally if it doesn't show up on the Cloud recording:

 

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nickgioAuthor
Explorer
Jul 13, 2023 6:03 PM UTC

It does not show up under my Local Recordings and it does not show up under my Cloud Recordings

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Newcomer
Jul 13, 2023 6:07 PM UTC

Are you a Zoom admin on your company account? If you are, can you check your Recording permissions? 

Go to Admin > user management > users > find your profile > Settings tab > Recording 

Then check if Local and Cloud recording are toggled on

 

If you aren't an admin, have your Zoom admin check your profile.

It may be that it was defaulted to save on the host's account. Have them check their Cloud/Local recordings to see if they have it.

 

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Partner
Mar 15, 2024 12:21 PM UTC

Hello,

 

Cloud recordings go to the Zoom cloud hosting of the person who scheduled the meeting regardless of who presses record. Transferring host during the meeting does not change this fact.

 

Regards

If my reply helped, don't forget to click the accept as solution button!

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Newcomer
Mar 16, 2024 6:39 AM UTC

This happened to one of my guests. I am the host and I can't find the recording anywhere, nor can she!

 

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Newcomer
Jun 4, 2025 2:38 PM UTC

This is the second time this happens to me with no answer online. I press "record to my cloud" and the host accepted my recording permissions. When the meeting is finished, the recording is nowhere to be found. This is unacceptable of Zoom, both times important meetings disappeared. 

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