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Newcomer
Nov 28, 2022 7:25 PM UTC
Solved

Getting 1 Jan 1980 Error with Zoom + Google Workspace.

The meeting is scheduled for 1 Jan 1980. 

Getting this error from Zoom Mac App for Google Workspace scheduled meetings. Any solution??


Tried the following --> reconnecting the Zoom Add-on

Still not working. 

    ZoomZoomAnswer
    Employee
    Nov 29, 2022 12:04 PM UTC

    The popup does mention it did not sync. Try the following:

    Troubleshooting sync issues

    If you have saved the calendar event, waited a few minutes, and still have not seen the calendar details sync with Zoom, this could be caused by a few issues, such as not having write permissions to the calendar you are scheduling for or attempting to schedule a meeting in the past. 

    To attempt manually forcing the sync: 

    1. Use a web browser to sign in to Google Calendar.
    2. In the right-side panel, click the Zoom for Google Workspace icon 
    3. Click on the Google calendar event with sync issues. This will cause the add-on to check the calendar event ID with your Zoom meetings and sync any changes or missing info. 
    4. Wait 1-2 minutes for the sync to complete. 

    For reference: https://support.zoom.us/hc/en-us/articles/360020187492-Using-the-Zoom-for-Google-Workspace-add-on 

     

    If you keep having issues, please reach out to Zoom tech support for further assistance: https://support.zoom.us/hc/en-us/articles/201362003 

     

     

    2 replies

    YaBoiB
    Employee
    Employee
    Nov 28, 2022 8:47 PM UTC

    Hello @makarand21, 

     

     How did you schedule the Zoom meeting? At Zoom our workspace is administered by our internal IT team, so I can attempt to replicate the issue if I can know how you went about scheduling the meeting. If you can provide screenshots of the issue that would be helpful as well. 

     

    Thanks,

    Brandon

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    ZoomZoomAnswer
    Employee
    Nov 29, 2022 12:04 PM UTC

    The popup does mention it did not sync. Try the following:

    Troubleshooting sync issues

    If you have saved the calendar event, waited a few minutes, and still have not seen the calendar details sync with Zoom, this could be caused by a few issues, such as not having write permissions to the calendar you are scheduling for or attempting to schedule a meeting in the past. 

    To attempt manually forcing the sync: 

    1. Use a web browser to sign in to Google Calendar.
    2. In the right-side panel, click the Zoom for Google Workspace icon 
    3. Click on the Google calendar event with sync issues. This will cause the add-on to check the calendar event ID with your Zoom meetings and sync any changes or missing info. 
    4. Wait 1-2 minutes for the sync to complete. 

    For reference: https://support.zoom.us/hc/en-us/articles/360020187492-Using-the-Zoom-for-Google-Workspace-add-on 

     

    If you keep having issues, please reach out to Zoom tech support for further assistance: https://support.zoom.us/hc/en-us/articles/201362003 

     

     

    Translate