Filters not available to me

I asked this question before but cannot locate my original question. I have used Zoom on two computers - old laptop and now brand new one with super video card in it. In both cases, when I go to "Filters" under Zoom backgrounds, all I get for an option is "none". I am the administrator of my own account AND the Filter option is enabled in my settings. I have updated to the latest version of Zoom. Still just "None". Why would this be?