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Explorer
Jul 16, 2025 12:11 AM UTC
Solved

Dual Monitor option

Hello. I work for a corporation. Every time it installs a Zoom update, I need to change two things...1. I need to change the display to HD Quality and 2. Dual Monitors needs to be turned on. 

Today, after installing a new version, i turned on the HD Quality but the "dual monitors" is no longer in the same place (Settings, General). Was it moved? When I do a search for "dual monitors" in Settings, it does not show where to turn it on. 

 

I use Zoom daily and need it to work with both my monitors. 

 

Thanks, 

Ken 

    kenarciaAnswer
    Explorer
    Jul 17, 2025 7:36 PM UTC

    While the option to turn it on did disappear, I was pleasantly surprised that when I opened Zoom, it automatically showed on BOTH of my monitors. I will keep looking for the option to turn it off and on. 

    6 replies

    Newcomer
    Jul 16, 2025 8:49 PM UTC

    It's disappeared for me too!!

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    kenarciaAuthorAnswer
    Explorer
    Jul 17, 2025 7:36 PM UTC

    While the option to turn it on did disappear, I was pleasantly surprised that when I opened Zoom, it automatically showed on BOTH of my monitors. I will keep looking for the option to turn it off and on. 

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    Newcomer
    Jul 17, 2025 8:51 PM UTC

    Mine does show on two monitors, but when screensharing, I can't see what the participants in case there are questions

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    Newcomer
    Jul 17, 2025 9:01 PM UTC

    OK I think I have sorted it, the controls have changed!!

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    Newcomer
    Jul 24, 2025 3:58 PM UTC

    so where is the control moved to for dual monitors?

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    Newcomer
    Sep 12, 2025 4:29 AM UTC

    I have looked into meeting tab on zoom and it only shows a request to connect my calendar. Absolutely no button for dual monitors. So, I guess if you did not have dual monitors turned on when the update was done, the dual monitors option is not there. So, I too want to know where the control button for dual monitors. The question was not answered.

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