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Explorer
Oct 26, 2021 11:00 PM UTC
Solved

Downloading zoom on macbook

Hello,

 

I am trying to download zoom on my macbook air. Every time I download the app, it does not open and says problem report for zoom.us. Please advise.

    Rupert
    RupertAnswer
    Partner
    Oct 27, 2021 11:38 AM UTC

    Hi @uniquea 

     

    What version of macOS do you have? Zoom requires10.9

     

    Are you using the latest download from: https://us06web.zoom.us/client/latest/Zoom.pkg

     

    8 replies

    Rupert
    Partner
    RupertAnswer
    Partner
    Oct 27, 2021 11:38 AM UTC

    Hi @uniquea 

     

    What version of macOS do you have? Zoom requires10.9

     

    Are you using the latest download from: https://us06web.zoom.us/client/latest/Zoom.pkg

     

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    Newcomer
    Nov 23, 2022 2:55 PM UTC

    hi! sorry to pop up here... im trying to download zoom to my new macbook abnd cant. says its not available in my country... not sure why as ive been using it so far,., 
    I cant find it on the app store either..., only for ipads...

    maybe you can help me

    thanks!

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    uniqueaAuthor
    Explorer
    Oct 27, 2021 3:55 PM UTC

    Yes, I had to update. Thank you!

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    Newcomer
    May 15, 2023 6:32 AM UTC

    I have the same problem.  I was able to download the file that is needed for the installation but when I start to click the Installation, it always says "Installation failed". I've tried everything, rebooting my device, everything apple service asked me to do but still the same. How can I fix this problem?

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    Newcomer
    Oct 25, 2023 4:02 AM UTC

    Did you ever discover how to fix it?? I have the same problem with the same computer! Same response!

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