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Newcomer
Feb 20, 2023 11:24 AM UTC
Question

Double Cursor

Hi, 

 

This has happened a few times recently. During screen share when passing Remote Control of the keyboard and mouse to an attendee a double cursor displays for the attendee. Only one of these cursors controls the clicks they have caused sessions to be cancelled as they are impossible to navigate with. Any Advice ? TIA

    2 replies

    Newcomer
    Oct 24, 2023 2:39 PM UTC

    This just happened to me today.  The student has a new computer.  Does anyone know what this is?

    Janet

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    Newcomer
    Nov 6, 2024 10:18 AM UTC

    Me too - exactly the same problem. It creates a real headache for the student. 

    Does anyone from zoom technical support actually read and respond to this message board?

     

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