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Newcomer
Oct 29, 2021 6:41 AM UTC
Question

display name changing every time even after edit by going to my profile

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    6 replies

    Rupert
    Partner
    Partner
    Oct 29, 2021 12:11 PM UTC

    Hi @45061031 

     

    If you are attending meetings for which you have previously registered, your name in those meetings can sometimes be locked to the name you registered with for that meeting. Changing your name in your profile later does not reflect in your prior meeting registrations, in many situations.

     

    Is this what is happening in your case?

     

    Rupert

    http://hybridevent.pro/

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    ChrisO
    Specialist
    Specialist
    Oct 29, 2021 4:10 PM UTC

    Admins can also set your display name based on Active Directory. Depending on how often the Zoom accounts synch with AD it will override changes by the user.  We had this issue at first as the setting was editable by end-users and would revert back after syncing. I'm not sure what was changed as I was not part of the group at the time, but it is now locked and names map at every sign-in.

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    Newcomer
    Jul 22, 2023 9:12 PM UTC

    After changing and saving your name in your profile via your Zoom account; uninstall Zoom completely from your device, then reinstall Zoom using your browser, rather than your App Store. 😉

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    Newcomer
    Aug 23, 2024 8:43 PM UTC

    That does not work! My kid used my computer to do a class by Zoom once, maybe twice. Now every time I appear in somebody else's meeting, I appear  under his name.

     

    I've changed and saved my name in my profile in my Zoom account a dozen times. I've uninstalled and re-installed a half dozen times. It still goes back to his name. It's a real problem in the workplace.

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