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Newcomer
Nov 4, 2023 12:57 AM UTC
Question

Disconnected and deleted app still displayed in meeting

Hi, I removed one of my apps and disconnected it from my account on the Zoom end. I also deleted my account with the app in question - Warmly, as there was no way to toggle the info on/off. Despite that, the information is still displayed on my meeting screen, I've restarted the app and computer, no change. Does anyone have any suggestions on what else I can do? It doesn't really make sense to me. I'm on a Mac and have the latest version Version: 5.16.6 (24664). Thanks!

I found the solution! Cleared the cache and then removed the file...  https://help.warmly.ai/en/articles/6742396-how-can-i-remove-my-warmly-nametag-after-i-uninstalled-the-app

3 replies

Newcomer
Oct 21, 2024 8:16 PM UTC

I am having this same issue and have been going in circles to have it removed. It looks like no one ever responded to this initial message. I hope this refreshes the question and someone has a solution to get the warmly functionality removed from calendar invites. 

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MGSR
Community Manager
Community Manager
Oct 30, 2024 6:44 PM UTC

Hello @sce,

Welcome to the Zoom Community! We're glad to have you here.

Kindly check out this article from Warmly on how to remove Warmly name tag after uninstalling the App.

Let us know if you need further assistance.

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Newcomer
Jan 7, 2025 9:57 PM UTC

This has not deleted it for me. Any other suggestions?

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